New American Funding - Nic Keep

Name: New American Funding - Austin, TX
Address: 8201 North FM 620 Ste 120, Austin, Texas, 78726
Telephone: +1-512-975-9511
Rating: 4.86

Sr. Loan Officer | NMLS # 1664100

New American Funding - Austin, TX

4.86

(154)

Nicolas Keep NMLS #1664100 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Nicolas Keep is committed to providing the community with the very best in customer service, so come speak with New Americ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 271-0641

Austin, TX

https://www.newamericanfunding.com/mortgage-loans/NicolasKeep

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4.86

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4.86

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Nic was absolutely amazing. Nic communicated every step of the way. Deb and myself we very impressed with how Nic handled each step in the lian process.

Reply from New American Funding - Nic Keep

November 28th, 2025 03:12 PM

I'm pleased to know that you and Deb were impressed with how I managed the loan process. Keeping you informed at every step is something I prioritize, and your feedback about our communication means a lot. Should you have any further questions...

The constant communication and explanation of all the details and processes that were to take place. We enjoyed working with Nic and Tammy during this refinancing.

Reply from New American Funding - Nic Keep

November 17th, 2025 06:14 PM

It was a pleasure to assist with your refinancing needs, Katrina. I'm glad the communication and detailed explanations helped make the process clear for you. Working alongside Tammy to support you was a rewarding experience. If there's anything...

The people were wonderful. The only frustration was the review of the appraisal as it was held up for an additional two weeks and put me behind schedule. Everything else was wonderful.

Reply from New American Funding - Nic Keep

November 5th, 2025 03:53 PM

I'm pleased to know that you found the team wonderful, Chrystal. I'm sorry for any delays caused by the appraisal review. I understand how that can affect your schedule, and I appreciate your patience. If there's anything else I can address...

Communication and speed were exemplary. I was impressed by Nic's professionalism. You have a great asset working for you.

Reply from New American Funding - Nic Keep

October 11th, 2025 02:10 PM

It's uplifting to know that the communication and speed met your expectations, George. I strive to maintain a high level of professionalism in every interaction, and your recognition of this means a great deal to me. If there's anything more...

The whole experience was great. This is our second time using Nic he always does a great job. Keeps us informed during the whole process.

Reply from New American Funding - Nic Keep

September 29th, 2025 05:54 PM

It's wonderful to hear that your experience was great and that you chose to work with me for a second time, Sarah. Keeping you updated throughout the process is important to me. If you need further assistance or have any questions in the future,...

Reduce the number of different people a client has to deal with. Also, you need to shorten the process time. My loan took 6 months to finish.

Reply from Nic Keep

October 10th, 2025 07:56 PM

I appreciate your feedback, Rebecca. I'm sorry to hear about the lengthy process and the number of contacts you had to manage. I'll take your comments on board as I work to improve my services. If there's anything you'd like to discuss further,...

With the grim financial situation I was in, I thought I was out of options. I reached out to Nic anyway and he came up with a PERFECT solution I did not think of.

Reply from New American Funding - Nic Keep

August 19th, 2025 02:23 PM

I'm truly glad to hear that I could help you find a solution during a tough financial time, Robert. It means a lot to me that you felt supported and that we could find a way forward together. If you have any more questions or need further assistance,...

the loan officericocessor Tammy was on top of this process and kept me informed. I started with another loan officer after two months. Nothing had been completed. He ghosted me and never would contact me. Tammy and Nick never did Nic. They...

Reply from New American Funding - Nic Keep

July 29th, 2025 06:20 PM

Thank you so much for your generous words, Maria. I'm delighted that Tammy and I could provide the consistent communication and support you needed. It's unfortunate that your previous experience wasn't ideal, but I'm glad we could turn things...

Made the process very easy and kept you informed the entire time

Reply from New American Funding - Nic Keep

July 26th, 2025 01:55 PM

I'm glad to hear that the process felt easy and you liked staying informed throughout. It's important to me that you had a smooth experience. Thank you for sharing your feedback, Angela, and if there's anything further I can do for you, please...

We had a great experience .. We had great communication throughout . Right at the end it fell off a bit but all in all it was a great experience .

Reply from New American Funding - Nic Keep

June 21st, 2025 02:24 PM

I'm glad to hear that you had a great experience and appreciated the communication throughout the process. I apologize for the slight drop at the end. Thank you for your feedback, and if there's anything else I can do to assist you, please...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan

FHA Loan

Reverse Mortgage

Construction Loan

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Memberships

MAA
NAHREP

Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

2017

Time Zone

Central Standard Time (CST)

Licenses

NMLS # 1664100

Achievements

Q1 2023 Top Performer
Q2 2023 Top Performer
2022 NAHREP TOP 150

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Hobbies

CrossFit
Hiking
Cycling

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