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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Nancy was very easy to get in touch with about any questions we had. She took her time answering our questions, we never felt rushed.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
September 25th, 2023 08:58 PM
Thank you so much for your trust. I’m thrilled to be a small part of such a monumental event in your lives. Cheers to many happy memories in your new home.
The experience was great . Nancy and the team would go out their way to accommodate our busy life.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
September 25th, 2023 08:59 PM
Thank you Deontrai. Can’t wait to see the new house when you get settled.
Nancy was extremely personable and made sure to answer our questions in-depth. This experience was much smoother than our first home purchase using another company!
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
September 25th, 2023 09:00 PM
Cheers to many happy memories in your new home.
My loan process was lengthy due to unforseen circumstances, but Nancy Cady upheld great customer service and focus on securing my loan the entire time. This included after hours and even international calls and emails that were always responded...
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Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:43 PM
Jessica - I think of you often and pray you are doing well. I know the process took some time through no fault of anyone - but hopefully it was well worth it. I will continue to watch rates to see if we can improve your situation in the coming...
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Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:59 PM
I cannot believe it has been 6 months. On this beautiful day in March, I wanted to wish you an early Happy Spring. I will continue to watch rates for us this year. I know you have had a tough time selling your other home - but hopefully that...
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Nancy Cady's sound advice while navigating a VA loan in a new state was invaluable! She was there guiding us every step of the way with patience and years of experience. Highly recommend!
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:49 PM
I cant believe that it has been 6 months since you closed. I was thinking about you all and wondering if you have adjusted to the move. Thank you for trusting me and I want you to know that I will continue to watch rates this year so that we...
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Everything was easy to follow and understand no major issues or complaints.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
August 8th, 2023 06:44 PM
It was such a pleasure helping you two get a new home. You were wonderful to work with and I’m grateful for your trust.
Great experience!
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
August 8th, 2023 06:47 PM
Thank you for trusting me again to finance your home. Loyalty is a quality that is underrated by many… but never by me. Best wishes for a great fall…hope the ballgame turned out well.
Nancy was great to work with, very knowledgeable and always informed us of all options.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
August 8th, 2023 06:48 PM
It was such a pleasure working with you.
Everything was great since everything was done remotely other than actual closing. Thx jumh
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
August 8th, 2023 06:49 PM
Thrilled to help you get a new home in Indiana! Thank you so much for trusting me with such an important part of your lives.
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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