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Nancy Cady, Ruoff Mortgage - Senior Loan Officer | NMLS# 234681 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Nancy Cady, Ruoff Mortgage

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Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

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Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
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0%
Reviews from Web
  • Encompass
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    Adam M P
    Fort Wayne, IN
    Posted on September 5th, 2024 05:53 PM
    Very responsive and knowledgeable, smooth process
    Reply from Nancy Cady, Ruoff Mortgage
    September 5th, 2024 06:00 PM
    I'm delighted to hear that you found the process smooth and efficient, Adam! Your feedback means a lot to me. It was a pleasure working with you both, and I'm glad I got the opportunity to help you a second time. I am always here for any future...
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    Michelle A G
    Mount Vernon, IN
    Posted on September 3rd, 2024 04:09 PM
    Nancy has always been excellent, on top of things, very easy to communicate with and extremely knowledgeable. We LOVE working with her!!!
    Reply from Nancy Cady
    September 5th, 2024 06:05 PM
    I'm truly delighted to hear your positive feedback, Michelle! It's always a joy working with you and Mark. The feeling is mutual - I love working with you too! Thank you for remembering me and for choosing Ruoff Mortgage. I will be keeping...
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    Joseph W G
    Ossian, IN
    Posted on September 1st, 2024 10:59 PM
    Communication was great and everything went smoothly.
    Reply from Nancy Cady
    September 5th, 2024 06:06 PM
    I'm so glad to hear that you had a smooth experience, Joseph! Communication is key in our line of work at Ruoff Mortgage, and I strive to ensure that all my clients feel well-informed and taken care of. It's wonderful to know that it made a...
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    Shyla M A
    Fort Wayne, IN
    Posted on August 23rd, 2024 05:11 PM
    It was a friendly personable experience. She even came to closing to provide any assistance that may have been needed. Loved this!
    Reply from Nancy Cady
    September 5th, 2024 06:23 PM
    So happy to hear that you had a positive experience, Shyla! I'm thrilled that I could assist you during closing and offer any help needed. Your feedback means a lot to me and it was a pleasure working with you. I'm here should you need anything...
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    Michele F M
    Indianapolis, IN
    Posted on August 20th, 2024 04:23 PM
    Nancy was knowledgeable and timely. Very easy to work with!
    Reply from Nancy Cady
    September 5th, 2024 06:24 PM
    I'm thrilled to hear that you had such a positive experience, Michele! It was such a pleasure working with you. I always strive to provide the best knowledge and timeliness I can. Your kind words mean the world to me. Looking forward to assisting...
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    Paul M
    Posted on August 20th, 2024 03:16 PM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Paul M
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    Paul R M
    Indianapolis, IN
    Posted on August 20th, 2024 03:16 PM
    Nancy Cady is the big difference, she’s great, made it an easy clear process- she deserves a raise and bonus
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    B
    Brandon S
    Van Buren, IN
    Posted on August 2nd, 2024 12:22 AM
    Nancy was our loan officer 8 years ago when we bought our first home. She was the first person to come to mind when we were looking to buy another home. She was amazing and always kept it honest whether it was good or bad news. She helped us...
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    Brittany S
    Fort Wayne, IN
    Posted on July 29th, 2024 10:32 AM
    Open lines of communication, explained the process thoroughly, always gave me updates on where I was at in my application process
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    Alicia S
    Van Buren, IN
    Posted on July 27th, 2024 07:04 PM
    Nancy has made buying 2 houses now simple and a breeze. Nancy made the first house buying experience so pleasant and easy she was THE FIRST and only call we made to buy the second. She went above and beyond trying her hardest to get everything...
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    About
    Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    New Construction Loans
    VA Loans
    FHA Loans
    USDA Loans
    Cash Out Refinance Loans
    Renovation Loans
    Down Payment Assistance
    First Time Homebuyer
    View All
    What is the Search Rank Score®?
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    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 234681
    • OH - MLO.050583.001
    Hobbies
    • I love cooking.
    • I love international travel.
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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