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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Very responsive and knowledgeable, smooth process
Reply from Nancy Cady, Ruoff Mortgage
September 5th, 2024 06:00 PM
I'm delighted to hear that you found the process smooth and efficient, Adam! Your feedback means a lot to me. It was a pleasure working with you both, and I'm glad I got the opportunity to help you a second time. I am always here for any future...
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Nancy has always been excellent, on top of things, very easy to communicate with and extremely knowledgeable. We LOVE working with her!!!
Reply from Nancy Cady
September 5th, 2024 06:05 PM
I'm truly delighted to hear your positive feedback, Michelle! It's always a joy working with you and Mark. The feeling is mutual - I love working with you too! Thank you for remembering me and for choosing Ruoff Mortgage. I will be keeping...
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Communication was great and everything went smoothly.
Reply from Nancy Cady
September 5th, 2024 06:06 PM
I'm so glad to hear that you had a smooth experience, Joseph! Communication is key in our line of work at Ruoff Mortgage, and I strive to ensure that all my clients feel well-informed and taken care of. It's wonderful to know that it made a...
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It was a friendly personable experience. She even came to closing to provide any assistance that may have been needed. Loved this!
Reply from Nancy Cady
September 5th, 2024 06:23 PM
So happy to hear that you had a positive experience, Shyla! I'm thrilled that I could assist you during closing and offer any help needed. Your feedback means a lot to me and it was a pleasure working with you. I'm here should you need anything...
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Nancy was knowledgeable and timely. Very easy to work with!
Reply from Nancy Cady
September 5th, 2024 06:24 PM
I'm thrilled to hear that you had such a positive experience, Michele! It was such a pleasure working with you. I always strive to provide the best knowledge and timeliness I can. Your kind words mean the world to me. Looking forward to assisting...
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Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Paul M
Nancy Cady is the big difference, she’s great, made it an easy clear process- she deserves a raise and bonus
Nancy was our loan officer 8 years ago when we bought our first home. She was the first person to come to mind when we were looking to buy another home. She was amazing and always kept it honest whether it was good or bad news. She helped us...
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Open lines of communication, explained the process thoroughly, always gave me updates on where I was at in my application process
Nancy has made buying 2 houses now simple and a breeze. Nancy made the first house buying experience so pleasant and easy she was THE FIRST and only call we made to buy the second. She went above and beyond trying her hardest to get everything...
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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