Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone on the team was wonderful at coordinating calls and signings for my out of state buyer!
Reply from Monica Hernandez
July 29th, 2026 01:27 AM
Thanks for taking the time to share your experience, Sierra! I'm grateful to hear that everything went smoothly for your out-of-state buyer. It's always nice to know things went well :)
Monica Hernandez has received a review with 5 star rating from Rita D
Reply from Monica Hernandez
July 29th, 2026 01:27 AM
Thank you so much, Rita! I appreciate your great rating :)
Monica answered all of our questions and responded to emails after the closing very timely!
Reply from Monica Hernandez
July 29th, 2026 01:28 AM
I'm happy to hear that you found my responses timely and helpful, and thank you so much for your kind words!
Monica Hernandez has received a review with 5 star rating from Customer A
Reply from Monica Hernandez
July 29th, 2026 01:28 AM
Thank you for the positive rating! I'm grateful for your support.
Monica Hernandez has received a review with 5 star rating from Customer 1
Reply from Monica Hernandez
July 29th, 2026 01:29 AM
Thank you for the perfect rating! I'm grateful for your support!
Monica is the best theres no one we trust more for our business! with close to a billion dollar portfolio we trust only Monica !
Reply from Monica Hernandez
July 29th, 2026 01:31 AM
Ryan, WOW...thank you for the generous review!! I value you guys just as much!! Cheers :)
Monica was so efficient. And, a very nice person.
Reply from Monica Hernandez
July 29th, 2026 01:32 AM
Thank you, I'm so glad to hear that you found my service efficient and enjoyed working with me! I appreciate your kind words!
Thank you!
Reply from Monica Hernandez
July 29th, 2026 01:34 AM
Danny, thank you so much for taking the time to provide a rating! It was a pleasure to work with you!
Good comunication, smooth process
Reply from Monica Hernandez
July 29th, 2026 01:36 AM
Thank you, your feedback means a lot to me! It was a pleasure working with you :)
A+ as always
Reply from Monica Hernandez
July 23rd, 2026 08:15 PM
Thank you so much, Blake! Back at you, and looking forward to the next one ;)
51–60 of 243
About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)