Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Smooth transaction from start to finish
Reply from Monica Hernandez
July 16th, 2026 04:14 PM
Aaron, I'm glad to hear that everything went smoothly with your transaction. It was great working wity you as well, and I appreciate you taking the time to share your experience!
Peraonalized and timely attention!
Reply from Monica Hernandez
July 14th, 2026 06:00 PM
Thank you, I'm grateful for your kind words! It's important to me to provide personalized and timely attention for every transaction :)
Monica Hernandez has received a review with 5 star rating from Brian A A C
Reply from Monica Hernandez
July 14th, 2026 06:02 PM
Thank you, I appreciate you taking the time to post a great rating! It was a pleasure working with you!
Monica Hernandez has received a review with 5 star rating from Mary A D A
Reply from Monica Hernandez
July 14th, 2026 06:02 PM
Thank you, Mary! I appreciate you taking the time to provide a great rating. It was a pleasure working with you!
Monica Hernandez has received a review with 5 star rating from Min S
Reply from Monica Hernandez
July 7th, 2026 01:17 AM
Thank you, Min, for taking the time to provide a 5-star rating! It was great working with you, and I'm grateful for your support :)
I have worked with Monica for something like 15 years unreal estate transactions, which she has been the Escrow Officer on. She stays in touch so her communication is excellent. She answers my questions throughout the escrow and keeps in touch...
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Reply from Monica Hernandez
July 6th, 2026 08:41 PM
Vicki, thank you for taking the time to post and for the generous compliment! It's always a pleasure to work closely with you and your clients to ensure everything goes smoothly. Thank you for your continued support and trust in me! You are...
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was there, and you did what you said.
Reply from Monica Hernandez
July 6th, 2026 08:41 PM
Mary, I'm thankful that I was able to deliver. and I'm pleased everything went as expected for you!
Monica Hernandez has received a review with 4.75 star rating from Angelica A M
Reply from Monica Hernandez
July 6th, 2026 08:43 PM
Angelica, thank you for the great rating! I'm glad to have been able to assist with your resale :)
I am always trying to improve, please let me know what I could have done better for a 5 star review!
Monica Hernandez has received a review with 5 star rating from Customer C
Reply from Monica Hernandez
July 6th, 2026 08:43 PM
Thank you for the perfect rating! I'm so glad to have been able to assist with your resale :)
There aren't enough AI's or data centers to prompt for a response that's worthy of writing a great review for Monica and her team at WFG! Simply put, top-notch, start to finish...and even post-close. Monica is a class act, quick to action,...
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Reply from Monica Hernandez
June 30th, 2026 05:52 PM
Paul, thank you for the glowing review! My girls team is an extension of me, and it takes a village - thank you for acknowledging them also!! I appreciate YOU and hope to serve you for years to come!!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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