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New American Funding - Mike Caldwell - New American Funding – Charlotte, NC in Charlotte, NC

New American Funding - Mike Caldwell

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New American Funding – Charlotte, NC

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall Ratings
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5 Star
75%
4 Star
6%
3 Star
6%
2 Star
3%
1 Star
9%
Reviews from Web
  • Encompass
    D
    Dallas K
    Chillicothe, OH
    Posted on May 2nd, 2026 03:27 PM
    Mike Caldwell was very professional and helped take care of any issues or questions we had during the process made sure we understood everything during every step of the process in buying our new home if we had to do it all over again I would...
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    Reply from Mike Caldwell
    May 12th, 2026 03:27 PM
    Dallas, I'm pleased to hear that you found my assistance professional and helpful throughout the home buying process. Ensuring you understood each step was important to me, and I'm grateful for your kind words. If there's anything else I can...
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    Jasmine- J C
    Pooler, GA
    Posted on April 2nd, 2026 04:42 PM
    Our experience with Mike Caldwell and Elisa Pinto, the loan processor, could have been significantly improved with more transparency and proactive communication regarding our clients’ qualifications. Throughout the process, they were often...
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  • Encompass
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    Anthony C
    Euclid, OH
    Posted on March 27th, 2026 02:12 PM
    The help, the encouragement, and the patience stand out for the team.
    Reply from Mike Caldwell
    April 6th, 2026 02:13 PM
    I'm glad to hear that the support, encouragement, and patience were notable aspects of your experience. It’s important to me to provide a comprehensive service, and I'm pleased that the team contributed positively. If there’s anything else...
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  • Encompass
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    Jacob G
    Lockhart, TX
    Posted on February 26th, 2026 04:21 PM
    We had to push closing more than once due to the overly co.plicated nature of the income verification process. Every person who interacted with that awful form you require were confused by it. If multiple people submit the verification form...
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    Reply from Mike Caldwell
    March 9th, 2026 08:02 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    Francisco H
    Williston, ND
    Posted on February 21st, 2026 06:22 PM
    Mike wase very knowledgeable with the questions I had.
    Reply from Mike Caldwell
    March 3rd, 2026 06:23 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • Encompass
    A
    Anthony Q
    Valrico, FL
    Posted on January 9th, 2026 06:35 PM
    Great communication, knowledge, and professionally presented realistic expectations.
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    Luis C
    Menifee, CA
    Posted on January 3rd, 2026 11:13 PM
    N/A N/A N/A
    Reply from Mike Caldwell
    January 14th, 2026 05:39 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    Jessica R S
    Blackstone, VA
    Posted on December 23rd, 2025 03:05 PM
    Communicative
    Reply from Mike Caldwell
    January 2nd, 2026 03:06 PM
    Thank you for the positive feedback. I'm glad to hear that the communication met your expectations. If there's anything more I can assist you with, feel free to reach out.
  • Encompass
    M
    Meg J
    Sarasota, FL
    Posted on December 20th, 2025 12:59 PM
    Mike was knowledgeabl, patient , and communicative with both my client and I.
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    Fabian M
    Pembroke Pines, FL
    Posted on December 10th, 2025 05:22 PM
    It was extremely frustrating to experience how my closing was handled. After Huyen took over my file, the process was marked by negligence and a clear lack of professionalism. She did not return my phone calls, nor did she respond to my text...
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    Reply from Mike Caldwell
    December 22nd, 2025 03:42 PM
    Fabian, I sincerely apologize for the trouble and stress you faced during your closing process. It's important to me that you have a smooth and responsive experience, and I'm sorry we didn't meet those expectations in this instance. I'll be...
    read more
  • 11–20 of 32
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    CONVENTIONAL
    VA
    FHA
    5 YEAR RATE PLEDGE
    NAF HOMES
    NAF CASH
    DPA
    Mortgage Lending
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #2036876
    Hobbies
    • sports
    • Soccer
    • Family Time
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing