Mickie Lucas, Ruoff Mortgage
Loan Officer | NMLS# 890736 | Ruoff Mortgage NMLS#...
Additional Licenses: NMLS# 890736.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Timely communication and transparent information provided by Mickie. Plus, she's pleasant to work with!
Reply from Mickie Lucas, Ruoff Mortgage
September 6th, 2024 03:44 PM
Thank you so much for the kind words! You guys are great!
Mickie was fantastic to work with. She is so resourceful and made this a breeze! Already have been referring her to friends and family that are thinking about buying soon. Definitely will use her again in the future! Thank you so much Mickie!!...
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Reply from Mickie Lucas
September 6th, 2024 03:45 PM
Thank you so much! You guys are awesome!
Mickie was so kind and knowledgeable! The loan butler app was great and convenient. We will absolutely be recommending Ruoff and especially Mickie to others!
Reply from Mickie Lucas
September 6th, 2024 03:45 PM
Thank you so much for the kind words! I'm so happy you found your dream home!
There was a large number of questions from the underwriter that became very frustrating. Mickie did a great job helping me through this process!
Mickie is quick to respond, thorough, and knowledgeable. I trust her!
Overall a great experience with Ruoff. First time buying a home and all of the items were easily explained to me.
Mickie Lucas, Ruoff Mortgage has received a review with 5 star rating from Daniel M
Easy to work with over the phone and through the online portal. Straight forward process.
I really appreciate the quick feedback for communication to make this process nice and comfortable. Your staff is extremely knowledgeable and was quick to respond to any questions that I need answer. This was a great experience and I will recommend...
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Mickie was great to work with and we appreciate her help and expertise!
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About
Additional Licenses: NMLS# 890736.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 890736
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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