Melissa Maxwell
Senior Loan Officer | NMLS # 275428
I've had the pleasure of being in the mortgage lending business since 2001 and have helped hundreds of individuals and families purchase their new homes. I absolutely love my job! You can feel confident that my experience and knowledge will... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
My mortgage loan process was smooth from start to finish. Everything was explained clearly, communication was quick and easy, and I always felt like I knew exactly what was happening each step of the way. The team was professional, helpful,...
read more
Reply from Melissa Maxwell
August 25th, 2025 02:52 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
Melissa was always very responsive and was always happy to answer all my questions. She went above and beyond to make sure everything ended up perfect on my end.
Reply from Melissa Maxwell
August 13th, 2025 08:18 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
My lending team at First State Bank went above and beyond to help me finance my home and walked me through every step of the process. I couldn't have asked for a more delightful, caring, and helpful group of people!
Reply from Melissa Maxwell
August 10th, 2025 09:16 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
Put up with all my questions & was very effiicient
Reply from Melissa Maxwell
July 23rd, 2025 12:21 AM
Thank you Grace! Wishing you and Doug the best in your new home!
Melissa and Carol were fantastic. They both were extremely quick at responding and answering any And all questions that I had. Melissa was extremely thorough this entire process. As a first time home buyer, I was nervous and a little stressed...
read more
Reply from Melissa Maxwell
July 7th, 2025 02:30 AM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
Melissa and Carol were always quick To get back to us with the questions we had and able to break things Down into simpler terms first time home buyers can understand . they never left us in the dark with unanswered questions we had . Even...
read more
Reply from Melissa Maxwell
July 6th, 2025 02:16 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
I didn't make the process the smoothest and they handled it anyhow !
Reply from Melissa Maxwell
May 27th, 2025 03:25 PM
Lol.....but we made it to the closing table!!! Thank you for the opportunity to help you!!
Melissa was very personable from the beginning. No question was ever silly. She was always there if you needed her or didn't understand. She guided me every step of the way since this Was my first house I didn't understand to much and the numbers...
read more
Reply from Melissa Maxwell
May 27th, 2025 03:24 PM
Thank you Rachael! It was a pleasure working with you. Excited for you and your family!!
As first-time homebuyers, we had a lot of questions—and Melissa was there every step of the way with clear, knowledgeable guidance. She was incredibly responsive and took the time to break down each part of the mortgage process so we felt confident...
read more
Reply from Melissa Maxwell
May 27th, 2025 03:24 PM
Thank you Lauren!!! Enjoy your new home!
Melissa and Carol were efficient and great communicators. Thanks for such a smooth transaction!
Reply from Melissa Maxwell
May 25th, 2025 02:48 PM
Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
41–50 of 184
About
I've had the pleasure of being in the mortgage lending business since 2001 and have helped hundreds of individuals and families purchase their new homes. I absolutely love my job! You can feel confident that my experience and knowledge will ensure that you will be placed in the best product for your needs.
I specialize in FHA / VA /USDA/ CONV financing needs. First State Bank Mortgage has excellent rates and a wide array of programs to choose from. Along with great rates and products you'll receive first rate customer service. I’m also able to loan in all 50 states, so if you are looking for a home…please call me! I look forward to doing business with you and your family, and I can't wait to make your dream come true!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
FHA
USDA
VA
Construction and Lot Loans
Home Equity and Bridge Loans
Mortgage Loan Financing for New-Existing-TBB homes along with Refinance options
and those 2nd homes and Rentals!
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Affiliate Member East Central Board of Realtors
- East Central Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 275428
Hobbies
- Camping
- Boating
- Spending Time with Family
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org