Melissa Maxwell
Senior Loan Officer | NMLS # 275428
I've had the pleasure of being in the mortgage lending business since 2001 and have helped hundreds of individuals and families purchase their new homes. I absolutely love my job! You can feel confident that my experience and knowledge will... Show More
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was patient and helpful getting me through the mortgage process as a first time homeowner
Reply from Melissa Maxwell
November 23rd, 2025 04:13 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Melissa is great we consider her a friend always responds back quickly
Reply from Melissa Maxwell
November 16th, 2025 09:34 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Melissa came in and saved the day for us she was incredible, patient , kind and overall very knowledgeable . I could not recommend her high enough
Reply from Melissa Maxwell
November 15th, 2025 05:14 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
Melissa was extremely helpful and knowledgeable. She was also bery very patient with my husband and I in regard to our lack of experience with using the "portal". We are so pleased with the way Melissa took care of us , in fact we have just...
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Reply from Melissa Maxwell
November 13th, 2025 03:53 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
We switched to First State Bank after having a miserable experience with Bank of America. Melissa was absolutely wonderful! Always answered the phone, was friendly and helpful. She worked extremely hard for us to get closed in a very short...
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Reply from Melissa Maxwell
November 6th, 2025 02:32 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Melissa was helpful and an advocate for us throughout the entire process. We always felt heard and valued. Thank you Melissa, we will be recommending you!
Reply from Melissa Maxwell
October 11th, 2025 01:14 PM
Thanks for the great feedback. I hope you enjoy your new home!
From the application to closing Melissa made the buying process very easy. I'm a first time home buyer and She made sure I understood everything I was doing and answered all my questions. I will use Melissa again in the future and I would recommend...
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Reply from Melissa Maxwell
October 1st, 2025 06:24 PM
Thanks for the great feedback. I hope you enjoy your new home!
Excellent: Expectation setting, explanations, follow through, demeaner, and expectations of my responsibilites. If I were starting a new company, I'd try my best to recruit Melissa and Carol.
Reply from Melissa Maxwell
September 21st, 2025 02:35 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
Very helpful and great communication all around!
Reply from Melissa Maxwell
September 12th, 2025 03:10 PM
Thank you for the kind words. I hope you enjoy making new memories in your new home.
This is the third time we have worked with Melissa and company. We always are treated with respect and kindness.
Reply from Melissa Maxwell
September 9th, 2025 02:12 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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About
I've had the pleasure of being in the mortgage lending business since 2001 and have helped hundreds of individuals and families purchase their new homes. I absolutely love my job! You can feel confident that my experience and knowledge will ensure that you will be placed in the best product for your needs.
I specialize in FHA / VA /USDA/ CONV financing needs. First State Bank Mortgage has excellent rates and a wide array of programs to choose from. Along with great rates and products you'll receive first rate customer service. I’m also able to loan in all 50 states, so if you are looking for a home…please call me! I look forward to doing business with you and your family, and I can't wait to make your dream come true!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
FHA
USDA
VA
Construction and Lot Loans
Home Equity and Bridge Loans
Mortgage Loan Financing for New-Existing-TBB homes along with Refinance options
and those 2nd homes and Rentals!
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Memberships
- Affiliate Member East Central Board of Realtors
- East Central Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 275428
Hobbies
- Camping
- Boating
- Spending Time with Family
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org