Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Melissa is professional, pleasant, and prompt in her communications. She provides a smooth and stress free experince in real estate transactions.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm so glad to hear that you had a smooth and stress-free experience, Cindy! It's always my goal to provide professional and prompt service throughout each real estate transaction. I'm delighted to know that I was able to meet your expectations....
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Communication was fantastic, we never had to worry about what was next or where we were in the process. I will refer Melissa and her team to everyone,
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Hi Joshua! Thank you for the glowing review and the perfect rating. I'm thrilled that you were satisfied with our communication throughout the whole process. Your confidence in our team is much appreciated and we're grateful for any referrals...
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Melissa's unwavering pursuit to get this taken care of in the very limited window we had to work with. She pushed me oh so gently to get her what she needed from me and easily and timely took care of things on her end.
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Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
David, thank you so much for the kind review and the stellar rating! I'm delighted to hear that you were pleased with how I handled the tight timeframe. I always strive to guide my clients gently yet efficiently through this process. It was...
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I have been referring Melissa to clients for almost 10 years, and every single time she is amazing! She is so amazing I have used her for my own refinance :)
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Thank you very much for your kind words and the 5-star rating, Kassie! It's been a pleasure working with you and your referrals over the past decade. I'm thrilled that you've found my service helpful enough to use for your own refinance. It's...
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Melissa made the experience easy and fast !
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that you found the process to be swift and effortless, Lucero! It was my pleasure to assist you. Your positive feedback means a lot to us at Highlands Residential Mortgage, Ltd. We aim to make every experience as easy and...
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Mellisa was absolutely wonderful to work with. Very attentive and easy to reach for any questions or concerns. By far the best experience we have had with purchasing our new home.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Hi Rome, I'm thrilled to hear that you had such a great experience with your recent home purchase. Your feedback is greatly appreciated and means a lot to me - there's nothing more satisfying than knowing my clients are happy with my services....
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Great to work with! Very prompt and communicative!
Communication and options given to streamline the process
Melissa lead my clients through a seamless and worry free process. She is organized and gets things turned in immediately so that everything is approved and through the process well before the closing. No surprises! Also love her constant communication...
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I loved Melissa she was so helpful and amazing!
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About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
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