Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Mel takes care of her clients! We felt we got the best guidance, rate, and support. Mel really takes the time to drill down on your questions and make sense of the process. We recognize Mel serves a lot of clients, and so we appreciate the...
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Very professional
Melissa was a great guiding light throughout process.
When an obstacle came up, she had a solution.
Super professional lender representative.
I have sent others her way and will send more.
Great job, thank you Melissa!!
Melissa and her team has been a huge blessing to work with. Very professional and informative every step of the way. We can't speak highly enough of her from the initial loan through the refinance process. Thank you Melissa and everyone involved....
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Melissa answered all of my questions very quickly and communicated to me via phone call, text and email. She was very knowledgeable about the process and I felt comfortable that I was in good hands.
The Hoover team!
My third mortgage with Mel, same great service!
Second time is a charm and Melissa did not disappoint as a repeat customer. 5-stars!
Melissa sets the gold standard for her service. She was friendly and prompt throughout our mortgage process. Everything was excellent and I never felt worried or concerned. I would highly recommend Melissa to anyone!
Melissa and her team were great to work with. They were very responsive and answered all our questions. Melissa helped us get preapproved so that once we found our home, the loan closing process was super quick. They helped make home buying...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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