

Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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We decided to purchase a home again, tired of renting. We decided to have our loan through New American Funding. It has been a very pleasant process and everyone is very friendly and helpful. Highly recommend using these guys on you next home...
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Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:34 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Communication was great, everyone was friendly and helpful everything went smoothly
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Smooth is how we operate, happy to hear you were so pleased with the process. Thank you so much for positive feedback.
Great communication and questions answered quickly. Closing went smoothly.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Smooth is best. It was a pleasure working with you as well Dorothy. We do hope to cross paths again in the future.
Melisa and her team make the process of refinancing easy and quick. Communication is great and questions are always answered timely.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Easy and quick is what we like to hear. Thank you so much for putting your trust in us to get this done for you. We would love the opportunity to deliver that same level of service to your family in friends. Let us know if we can ever assist...
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Melisa, Thank you. Working with you, is always a great experience. You take the time to go over options, making sure everything is in our best interest. Your team is exceptional. We are never left wandering or questioning. The layout you have...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Marty thank you so much for those kind words. We thoroughly enjoyed working with you as well. You are always so quick to respond and get us what we need. We would love to cross paths again in the future and see how we can continue to help you...
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Erin was AMAZING! She was so informative and always answered all of our questions with out hesitation. She made the whole process simple and non-stressful! We are so greatful for Erin and her team!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Our team would not be complete without Erin that is for sure. We love that you love her as mush as we do. Let us know if we can ever do anything to assist you again in the future. We value your business and friendship.
This is my 4th time using Melisa and i wouldn't think of using anyone else. Whether its a new loan or a refi Melisa has you covered.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Our repeat clients/friends are our favorite. Thank you so much for all of the trust you have put in our team over the years. We would love the opportunity to offer that same great service to your family and friends as well. Let us know if we...
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Melissa is great to work with and makes the process seamless and easy.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this Amanda. Thank you so much for the sweet review. Let us know if we can ever assist you again in the future.
Melisa and her team was awesome to work with...Melisa was extremely prompt in getting back to us when we had questions. She expertly guided us through the entire process and helped us meet our objective. Melissa made sure our experience was...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Johnnie your recommendation is the greatest compliment we could receive. Thank you so much for putting your trust in our team to see you through to the end and please don't hesitate to reach out should you need anything in the future. Thank...
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Melisa and her staff were very professional. They were very good at communicating and getting everything done in a timely manner. Would recommend to other people.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear that you would recommend us to those closest to you, that is the greatest compliment we could ever receive. It was a pleasure working with you and we look forward to crossing paths with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095