Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had such a great experience working with Melisa! She was absolutely amazing throughout the entire process. Most importantly, she was incredibly communicative and responsive — she kept us updated, answered our questions quickly, and made...
read more
Reply from Melisa Jones
September 4th, 2026 03:29 PM
Carey, thank you for the extremely thoughtful and kind review! You and Danielle were an absolute pleasure to work with and I'm so incredibly happy for your sweet family! We are always here if you need us - let us know if you need anything!
read more
Overall it was ok. Felt like communication was lacking somewhat. It seemed like it was going fast it hit underwriting and then we were asked for information we provided it and then silence and came back then we felt pressured to get stuff and...
read more
Melisa was great from start to finish. i would recommend her to anyone needing a home loan.
Reply from Melisa Jones
August 21st, 2026 02:58 PM
Thank you Johnnie for the kind words and trust! So happy for you and Angie! :)
Took care of my client and closed on schedule.
Reply from Melisa Jones
August 21st, 2026 02:58 PM
Thank you Sally for the kind words and trust!
Melisa was excellent at answering all my questions and talking through options. We felt so confident and prepared with everything! She was also very personable and a joy to talk with the day of closing.
Reply from Melisa Jones
July 27th, 2026 04:25 PM
Thank you Rachel for your sweet words and review. I'm so thankful to meet you and Robert and hope you're enjoying your beautiful new home! We are always here if you need us!
Melisa and team were bery caring and super helpful during the whole process . We felt important through out the proceas . Thank you for ALL you did for our family!
Reply from Melisa Jones
July 12th, 2026 08:39 PM
We are so happy for you and your sweet family! Thank you for the trust and your kind words! We are always here if you need us!
Melissa was super helpful and understanding throughout this entire process and especially considerate of the fact that we had no idea what we were doing. Thank you!
Reply from Melisa Jones
June 30th, 2026 08:34 PM
Thank you for your kind words and it was a pleasure helping you both buy your first home! We're always here if you need anything and wishing you the absolute best!
Melisa and her team was always be on top of everything. I didnt go a day without an email it seemed unless it was my fault for missing it. I appreciate her hard work in everything she did to make this happen for us. When someone asks for a...
read more
Reply from Melisa Jones
June 17th, 2026 10:02 PM
Sara - you are so sweet! Thank you for your trust and taking the time to give us this review. We are so happy for you and your amazing family! If you ever need anything, we are always here!
Simply put, Melisa is the best! She has handled multiple home purchases and refinances for me, and I recommend her to all my family and friends.
Reply from Melisa Jones
June 16th, 2026 01:11 PM
Thank you so much for the review Joe! I appreciate your trust and always love working with you, all your friends and especially your family! :) I'm always here if you need anything and hope to see you again, soon!
The way Melisa step in when the initial loan was not approved was seamless. The amount of time, care, and attention to my clients needs that was shown by Melisa and team was assuring. High level of communication was the key. Thank you for ALL...
read more
Reply from Melisa Jones
June 4th, 2026 08:00 PM
Thank you Carla for your sweet words and we appreciate all of your trust! We were happy to help Cheryl buy her new home, and we're always here for you all if you need anything!
10 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
View All
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
View All
Hobbies
- Coaching
- Volleyball
- Spending time with family
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095