Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Received a great rate on our refi.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
While we are not always in control of the rates we love that you had a great experience with our team and walked away happy. Thanks so much for the review.
Melisa was on top of it! Great communication through the entire process. Thank you!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Communication is our number one priority. We loved working with you Chad and hope to cross paths again in the future. Let us know if we can ever assist again in the future.
Melissa is so knowledgeable and takes the time to ensure that all your questions are answered.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
There are no silly questions in mortgage, everyone is an important one. Thank you so much for rave review.
Everyone was very friendly and helpful. The process went well. Thanks again
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Kent thank you so much for taking the time to put in this review, we value your business and friendship. Let us know if there is anything we can do for you in the future.
Melisa, was on top of communication and helped us work through any issues or questions we had with the process! Thankful for her honesty !
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Communication and honesty are so important and we appreciate the value that adds to our clients experience. Thank you so much for trusting us through this process. Please don't hesitate to reach out to me and my team in the future should we...
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Everyone was very friendly and easy to work with! I would highly recommend!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Recommendations from our favorite clients are the greatest compliment. Thank you so much for this wonderful review.
Melissa is absolutely amazing. We have worked with her for a couple of years now. We refinanced our first home with her, bought our second home with her, and recently refinanced again with her. She really cares about all her clients and wants...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Our repeat clients are the best, thank you for being one of them. We appreciate you and the trust you are putting into our team to accomplish your long term goals. Referrals from our favorite clients is the greatest compliment we could ever...
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Melisa and her team did a great job of completing our refinance quickly and making the process incredibly easy.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Shawn, we love to hear this. Let us know if we can ever assist again in the future.
This was such a quick process & easy to understand thanks to Melisa and team!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Lindsay thank you so much for the kind words and for taking the time to do this review. We appreciate you!
I Love Melisa, she worked hard for us and we were a challenge for her!! Thanks
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
No challenge at all and happy to do it. Thank you for trusting our team to see you through. Thanks so much for the positive review.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095