Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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we have been working with Melisa for a number of years now. she has always been fantastic. very upfront with all the numbers and costs involved. excellent communication and very accommodating.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Eric thank you so much for the rave review, we appreciate your time. We loved helping you through the loan process and value the friendship we have made. Let us know if we can ever help again in the future. Hope all is well.
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Thanks for the great service!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Customer service is our number one priority. Thanks so much for your 5 star review.
Melisa made everything very simple. If I had any questions at all about anything going through the refinance she would answer that day. Defiantly a great experience.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Chase we are so pleased to hear how happy you were throughout the loan process. Thank you for putting your trust in us. We would love the opportunity to deliver that same great service to your family and friends should the need arise.
Melisa was very patient with my husband and I. No question was too small or ill-informed for her to answer patiently and thoroughly. We felt very supported throughout the process.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Brittny we love to hear this. There are no silly questions when doing a loan like this. We are always happy and eager to help. Please let us know if we can ever assist again in the future. We would also love to deliver that same great service...
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Everyone I worked with on this was extremely helpful and fun and made the process extremely easy
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love fun and easy. Mortgage can be a lot of fun. We love helping our clients through ever stage of life. Thanks so much for trusting us!
Melisa and her team were quick with getting back to us and answering all of our questions. They made the process quick and easy.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Andrew thank you so much for taking the time to do this review. We thoroughly enjoyed working with you and look forward to future interactions. Let us know how we can help you going forward.
Absolutely amazing!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Aaww you are too sweet Dustin. Thank you so much for the 5 star review.
Melisa is always so pleasant to work with. Her whole team runs smoothly and efficiently. They know what they need to get the job done and she’s never failed me! I refer clients to her frequently for that very reason!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Michelle we very much appreciate your rave review and that you trust us enough to pass our information along to those closest to you. We would love the opportunity to work with you again in the future. Let us know if you need anything at all....
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10/10 would recommend to anyone and everyone.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this Aaron. Thank you so much for the rave review and confidence in our team.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095