Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Reviews from Web
I was able to rely on the information in our consultations.
The information I recieved helped me make a the right decision for me and my family.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Marvin we love having you as a client and appreciate you always coming back to us. Thank you so much for the wonderful review!
Melisa and her team were very professional and very patient. They answered all of my questions and were very helpful throughout the entire process.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Erica thank you so much for taking the time to do this review and for putting your trust in our team to see you through this process. We appreciate you!
I have no words to Thank Melisa enough, my home buying journey was Great . I will Most definitely recommend New American Funding to Family and Friends .
Thank you Melisa Jones .
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Ebtihal there is no greater compliment than receiving a referral from you. Thank you so much for this review, we love getting all of the feedback. Please let us know if we can ever assist again in the future. Thanks so much again!
Everyone involved in our refi were extremely patient and easy to work with. Just missed the person to person contact but I totally understand due to Covid-19!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thanks so much for the review John. We also missed the in person meetings, 2020 was a strange experience for us all. We are so happy you put your trust in our team though, we loved working with you as well.
Melisa has now helped us with two loans. Both loans had complications and Melisa helped to ease the burden on us. She was in constant communication with us and fulfilled our needs every step of the way. I have referred several friends to Melisa...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love our repeat clients and the fact that you continue to choose us with some many options out there. Thank you so much for all of the positive feedback Jeff. Hope all is well, let us know if you ever need us again in the future.
Melisa Jones and her team made me as an agent look so good! Always professional and prompt to answer any questions we had.with My client kept thanking me for referring Melisa because the entire process was very easy and smooth for all of us!...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Debbie what a wonderful compliment. We love our agent partnerships and very much value that relationship. We are always prepared to go the extra mile. Thank you so much for taking this survey for us.
I loved the quick responses to all of my questions.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to keep our clients always in the know. Thanks so much for trusting us and writing this review.
Melisa was amazing from start to finish! She is very knowledgeable at what she does and was very patient with me being a first time homebuyer. She is super sweet and kind and I couldn’t have asked for a better person to do the job. She is simply...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Annie thank you so much for trusting our team to see you through this process to the end. We loved working with you and look forward to crossing paths again in the future.
We had a good experience working with Melissa. We got frustrated with some her staff along the way, but Melissa was great.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the feedback, we are always trying to out do ourselves in customer service. We appreciate you!
Amazing job, and thank you for getting it all done so fast.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
You are very welcome, happy we were able to assist with your loan. Thanks for putting your trust in us and for the wonderful review.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095