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Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Communication was frequent, but not too much. We always knew where we were in the process and what steps were next.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Christina we are so pleased to hear you had such a wonderful experience working with our team. This is the greatest compliment we can receive.
She made a stressful process clear and easy to understand and in a compassionate way.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Stephanie we are so happy to hear that we could ease your mind and simplify the home buying process for you. We never want to have you stressed. Thanks so much for choosing us.
This was by far the easiest closing process to go through. Erin and the team kept in constant communication which led to a smooth process and an even smoother closing. Highly recommend.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thanks so much Allison for this 5 star review. We thoroughly enjoyed helping you throughout this process and would love the opportunity to assist your friends and family in the future. Best regards.
Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Nathan G
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:40 PM
Thank you for the 5 star review! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Melisa was very attentive and answered any questions we had in a professional and timely manner!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Nathan we are so blessed to have clients like you to work with everyday. Thanks so much for taking the time to complete this review, we appreciate your business.
There are a lot of documents that have to be produced in this endeavor. Melissa and company do a great job of listing the documents needed and the portal for delivery is easy and convenient to use. We have been working together for some time...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are so pleased you had a great experience with us and that we could help make this experience quicker and easier for you. Thanks so much for putting your trust in us.
This was our fifth time working with Melissa. Every experience has been wonderful! Melissa and her team are professional, timely, and very pleasant to work with.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Our repeat customers are the best and Brian you are at the top of the list. We love it when our clients become like family. Please let us know if we can ever assist again in the future.
Good communication, your team really went above and beyond to get me the loan I wanted and still came in under budget. Will be using you on any future home purchases!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Adam we thoroughly enjoyed working with you as well and would love the opportunity to work with you again. Referrals from our top clients are our favorite. Wwe would love to help your friends and family in the future as well.
The prompt response to anything questions I had. The service second to none. I have done a few of these refinance in the past and this has been the best experience I have had. I wouldn't even hesitate to use you all again..thank once again...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear that your experience with our team was so much better than those in the past. Our clients are our top priority and we enjoyed working with you as well Jeffrey.
Melisa's team did a spectacular job!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Michael, we are always here to assist you with anything that comes up in the future.
351–360 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095