Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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communication and willingness to help
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the wonderful review. We are always here should you need us in the future.
Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Michael C
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:58 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Easy, concise, and very quick with communication and correspondence.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Michael we could not be happier to hear you had a great experience working with our team. Thanks so much for putting your trust in us.
Timeliness of communication and updates
Quick responses were all we received, never a delay at all which was fantastic. Erin and Paige always gave clear responses and made sure we knew exactly what they needed from us for any requests they made.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are so pleased to hear that you had a 5 star experience with our team Gregory. We thoroughly enjoyed working with you as well and look forward to assisting you again in the future should anything change.
Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Devin H
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:58 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Fast responses and good communication
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for putting your trust in us.
The whole process of refinancing was made very easy by everyone involved
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Patrick it warms our hearts to hear that you were so pleased with the refinancing process. You also made this one a breeze. Let us know if there is ever anything we can assist you with in the future.
Melisa and her team at New American - Very responsive and the process went without any glitches.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Edwin we loved working with you on your loan. We would love the opportunity to share that same wonderful experience with your friends and family in the future.
Not as many trips to bank and only one maybe 2 list of documents needed not 10 different list threw out the proccess
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095