Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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If it's easier please call me. This is alot of information. 1. MILITARY VOE - I was able to find the proper location online in seconds while on the phone with your team after a few days being told "we don't know what exactly we need." Empowering...
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Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Misty C
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:58 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Everybody was VERY friendly. Any and all questions I had were answered right away. Everything was explained well. I have no complaints.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this Misty. Thank you so much for this 5 star review and for putting your trust in our team to see you through. Let us know how we can assist in the future.
Communication was clear and concise. We always knew where we stood in the process.
In this crazy market we can always rely on Erin to get the job done, on time, every time and make the process as smooth as butter!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Danielle. We appreciate you as a client, business partners and a friend. Thank you for trusting us!
Friendly and make sure that we received what we needs. Thanks for helping us to get our dream house.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
It was a pleasure Christy. We could not be more excited for you and appreciate you putting your trust in us to see you through to the end. Thank you!
It was the easiest smoothest process! The team is super knowledgeable and quick responders. Never made me feel stupid for all my random questions and was there whenever I needed them!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
There are no silly questions Nicole, so glad we could help. We thoroughly enjoyed working with you as well and very much appreciate you taking the time to complete this review for us.
They were complications at the end they were frustrating but it was fine
Everything was great. However, the day of closing we sat outside the wrong address for 25 minutes. We were given the wrong suite number. Then after we closed 5 checks came to pay off creditors that didn’t match any of the balances. After some...
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Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Christina D
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:58 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095