New American Funding - Max Tinder

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-800-450-2010
Rating: 4.76

Consumer Direct | ILA

Consumer Direct | Santa Ana

4.76

(80)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/maxtinder/

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4.76

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4.76

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can't point to just one thing! Just solid and easy going

Reply from Max Tinder

April 22nd, 2026 04:12 PM

Kevin, I'm pleased to hear that you found the experience solid and easy-going. It's my goal to ensure a smooth process for you. If you have any further feedback or need assistance, feel free to reach out.

Max kept us informed on each step

Reply from Max Tinder

April 13th, 2026 05:18 PM

David, I'm glad to hear that you felt informed throughout each step of the process. Keeping you updated is a priority for me, and I'm happy it met your expectations. If there's anything else you need, feel free to reach out.

Max was amazing he kept us up to date every step of the way, when we did not hear back from Elaine a few times, Max was always there to help. He was very knowledgeable and explained and answered all our concerns and questions. He is a true...

Reply from Max Tinder

April 13th, 2026 05:24 PM

Connie, I appreciate your kind words and am glad I could assist you throughout the process. It’s important to me to be available and provide clarity whenever needed. If you have any more questions or need further assistance, feel free to reach...

Some of the information was unclear. many times it was difficult to get questions answered and clarification on documents that were confusing. I think it is just because people are busy, but as a customer in the midst of a very large transaction,...

Reply from Max Tinder

April 13th, 2026 03:46 PM

Thank you for your honest feedback, David. I understand how important clear communication is, especially during significant transactions like this. I apologize for any stress caused and would appreciate the chance to address any lingering questions...

The team at NAF took the time to understand our situation and looked at every alternative that would work for for us. The refi experience was easy! Max & Lori were always on top of everything and available for any questions that we had. We're...

Reply from Max Tinder

March 11th, 2026 04:50 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

From the initial contact Max, was very professional and knowledgeable. He made the whole process very easy and painless. He was always accessible and forthcoming. I would definitely recommend my family and friends to him.

Reply from New American Funding - Max Tinder

March 9th, 2026 03:34 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I felt like they had great contact with me and made the process very easy to navigate through. They also answers all my question and told me my best options for my situation.

Reply from Max Tinder

February 2nd, 2026 05:27 PM

It's encouraging to hear that the process felt easy to navigate, Nadine, and that communication was clear. Providing you with the information needed to make informed decisions is something I aim for. If there's anything else you need or further...

We really felt heard We had a terrible experience with rocket and Max and Ahn really made up for it . Thank you

Reply from Max Tinder

January 19th, 2026 02:29 PM

I'm pleased to hear that you felt listened to and had a positive experience, Anne. Addressing any past challenges and providing the support you needed was important to me. Should you have any further questions or need assistance, I'm here to...

Max was very patient always being sure to answer all of my questions. Always keeping me up-to-date with the process. He was even answering emails on his days off. Max made it an overall pleasant experience.

Reply from Max Tinder

January 5th, 2026 06:38 PM

I truly appreciate your feedback, Donna. Ensuring you're informed and comfortable throughout the process is important to me, so it's gratifying to know I was able to support you effectively. If any questions arise in the future or there's more...

Customer service was amazing

Reply from Max Tinder

December 26th, 2025 03:57 PM

It's great to hear that you were satisfied with the customer service, Marguerite. Providing a positive experience is always my goal, and I'm glad it met your expectations. If there's anything more I can assist you with, feel free to reach out....