Matthew Underwood
Senior Mortgage Loan Originator
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
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9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Matt is friendly, helpful, and responsive and does so in an outstanding manner and this is why we have come back to him, specifically, for a third time.
Communication was great. Matt answer all my calls or called me right back, even calls after work hours. He was a huge help and was able to obtain a more favorable loan for us.
I'm totally disappointed with my first interaction with Planet Home Lending. Due to know fault of our own, we've experienced a transfer of our loan services. Without notice, two mortgages amounts have been taken in July. We've called, and we...
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Reply from Matthew Underwood
July 29th, 2025 12:00 AM
Thank you for sharing your feedback with us and giving us the opportunity to connect with you directly to address your concerns. Your experience and trust in Planet remain our top priorities.
My home buying experience was smooth compared to stories I’ve heard from family members! This is my first home and Planet Home Lending took the stress out of the process! I Loved working with Andrew and all those that back him up!. Andrew is...
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Reply from Matthew Underwood
July 29th, 2025 12:00 AM
Thanks for the rating. Is there anything you’d like to share that we can pass along to the team?
Dan and Brenda were great to work with and very communicative. We had a quicose close and they make sure everything went as smooth as possible.
Reply from Matthew Underwood
July 29th, 2025 12:00 AM
It was such a pleasure to assist you. We’re so glad we delivered the customer service you deserve. Letting others know of your experience with us is the highest compliment!
I just had the worst experience with the 1st CS Representative. I had to repeat myself numerous times the account information in which I wanted to use. She still got the information incorrect. She ended the call. I call back the 2nd time and...
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Reply from Matthew Underwood
July 29th, 2025 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information, property address, and loan number (if you have it handy) to ********************************...
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Nezzar was amazing he held our hand the whole step of the way and walked us through everything anytime we needed an explanation or had questions
Reply from Matthew Underwood
July 29th, 2025 12:00 AM
Thank you for the wonderful feedback, Kat! We're thrilled to hear that Nezzar provided such excellent support throughout your journey. Our team is dedicated to making the process smooth and informative. We appreciate your trust in us!
The service and professionalism was outstanding!
A+service would use again and recommend to family and
Guided me throughout the process and the numbers to better suit me and my budget. Got updates throughout the process as well and any questions I had he responded very quickly.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
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Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- 272137
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.