Matthew Underwood
Senior Mortgage Loan Originator
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great, customer service and clients support, communication.
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Thanks for your kind words, Monique. I’m glad your mortgage experience was a good one, and I’ll be here to help with your next mortgage milestone. – Matthew Underwood
Thank you for all you and your team did to keep us informed of all that was going on. I know it takes lots of patience.
Keep up the good work!
Terry and Merita Eley
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Congrats on your home purchase, Merita L! Helping with your home loan was a joy, and I’ll be here for any of your future mortgage needs. – Matthew Underwood
Everyone involves in this was extremely helpful. Couldn't have done it without you all. We had a lot of questions and you gave us all the answers. Thank you so much. It's been a pleasure working with you all.
Lesko and Tina O'Connor
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
I’m so happy for you, Tina M! Your home purchase was an exciting milestone to be part of, and I look forward to helping with your next home loan journey. – Matthew Underwood
Better communication near the end of closing and better attention to detail of dates when certain tasks must happen to allow others to stay on schedule.
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
I’m sorry your home loan experience didn’t reflect the trusted service we aim for, Kyle. Contact me to discuss your concerns. – Matthew Underwood
Matt made the process smooth and easy as day. We were very well taken care off and we are loving the house that we have right now.
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Thanks for the positive feedback, Rizah D. I’m proud to have helped with your mortgage milestone, and I’d love to guide you on your next home financing journey. – Matthew Underwood
Matt was super communicative and answered all of our questions. His responses were prompt and informative. Matt and his whole team made this process seamless.
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
I’m thrilled you had a good mortgage experience, Alisha M. Thank you for the kind words, and I’ll be here for your future home loan needs. – Matthew Underwood
Matt Underwood's communication and knowledge is top tier! The staff around him made the process so easy and I was so grateful for the constant updates and quick response to questions during what could have been, without them, a stressful home...
read more
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Your kind words mean a lot, Dillion D. Thank you for trusting Planet Home Lending with your mortgage process, and I look forward to being your lender for life. – Matthew Underwood
Thank you!
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Thanks for sharing your review, Rebecca A. I’m happy your loan process was a success, and I’ll be here to help with your future home loan goals. – Matthew Underwood
Matt was great and Beth was awesome explaining everything for
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
Thanks for the positive feedback, James. I’m proud to have helped with your mortgage milestone, and I’d love to guide you on your next home financing journey. – Matthew Underwood
Helping us out and answering our questions when we called.so happy we are in our new home
Reply from Matthew Underwood
October 5th, 2026 08:59 PM
It was a joy to help you reach your dream of homeownership, Tammy. Congrats again, and I’ll be here to support your future mortgage needs. – Matthew Underwood
1–10 of 104
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- 272137
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.