Top 5%
Matthew Shanlian at CrossCountry Mortgage
Regional VP | NMLS #457573
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Matt was so knowledgeable, easy to understand, found the right loan for our unique needs, got things moving and completed super fast!!!working with someone like Matt who was so thorough, patient with my lack of technology skills, and compassionate...
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Reply from Matthew Shanlian
April 10th, 2025 02:00 PM
I'm thrilled to hear that you had such a positive experience with your loan process, Clarice. It was a pleasure to assist you and ensure your needs were met efficiently. Your kind words about my thoroughness and patience are greatly appreciated....
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Matt was very friendly and informative. The website made it easy to send in documents. Good communication during the whole process.
Reply from Matthew Shanlian
March 29th, 2025 10:29 PM
I'm thrilled to hear that you found the process both friendly and informative. It was a pleasure assisting you, and I'm glad the website and communication met your expectations. Thank you for your kind words and for choosing CrossCountry Mortgage,...
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Process was quick and easy. Matthew Shanlian was there to answer and questions and help with the process.
Process was quick and easy. Matthew was available to answer any questions and help with the process.
Reply from Matthew Shanlian
March 29th, 2025 06:20 PM
I'm thrilled to hear that you found the process quick and easy. It was a pleasure to be available to answer your questions and assist you throughout. Thank you for your kind words and for choosing CrossCountry Mortgage, LLC.
Matt is a nice guy but the entire process was very disorganized, slow, also no updates until I asked.This is not our first Home Equity loan but it is our first time using this mortgage broker. Careless errors made, their system that keeps telling...
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We had an excellent experience working with Matt at CrossCountry Mortgage for our second mortgage. From start to finish, he was professional, knowledgeable, and incredibly responsive. He took the time to explain all our options clearly and...
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Reply from Matthew Shanlian
March 20th, 2025 08:55 PM
Thank you so much, Stephen, for your kind words and for taking the time to share your experience. It was my pleasure to work with you on your second mortgage, and I'm thrilled to hear that you felt supported and confident throughout the process....
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Matt was very helpful and informative. He also helped me with alternative financial solutions to other problems. I greatly appreciate his insight.
Reply from Matthew Shanlian
January 3rd, 2025 06:07 PM
I'm really glad to hear that you found our discussions helpful, Brian. It's always my goal at CrossCountry Mortgage, LLC to provide insightful and practical financial solutions. Thanks for rating me 4.75 out of 5 stars! It encourages me to...
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There were a couple of things that popped up in the closing docs that weren't fully explained ahead of time. It wasn't a deal breaker, but it would have been nice to have had it explained before just finding the info in the documents.
Reply from Matthew Shanlian
December 14th, 2024 04:38 PM
I appreciate your feedback, Jordan. I apologize if there were aspects of the closing documents that were unclear or unexpected. It's essential to me that my clients understand every step of the process. I'll certainly take this feedback into...
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Matt was very helpful in guiding us through the home equity loan process!
Reply from Matthew Shanlian
December 14th, 2024 01:16 PM
I'm thrilled to hear that you found our guidance through the home equity loan process helpful, Denise. Thank you so much for leaving a fantastic 5-star review. It was a pleasure assisting you, and I'm here for any future questions or needs...
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Matt was very communicative and responded quickly. He was also instrumental in getting the closing done in a timely manner.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #457573 | Branch NMLS #2471050
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 457573
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095