Top 5%
Matthew Shanlian at CrossCountry Mortgage
Regional VP | NMLS #457573
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Matt was extremely communicative through the entire process. He was instrumental in moving the process along as quickly as possible..
Reply from Matthew Shanlian
December 11th, 2024 12:29 AM
Thank you so much, Daniel! I appreciate your kind feedback. I strive to maintain clear communication throughout the entire process so that my clients feel confident and well-informed. I'm glad that you found my assistance beneficial in expediting...
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everything was done so fast and sufficient !
Reply from Matthew Shanlian
December 7th, 2024 12:37 AM
Thank you for the stellar review, Alexis! I'm thrilled to hear that you found our process at CrossCountry Mortgage, LLC to be quick and efficient. That's exactly what we aim for. If you ever have any mortgage-related questions in the future,...
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Matthew Shanlian at CrossCountry Mortgage has received a review with 5 star rating from JO A M
I have been a longtime customer of Crosscountry and Shanlian's former company. With at least 10 transactions, I am a huge fan of the organization. My suggestions, specifically for this last time: 1) increase communication as there were significant...
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Reply from Matthew Shanlian
November 14th, 2024 04:07 PM
Jo, I appreciate your honest feedback and the continued trust you've placed in me and CrossCountry Mortgage, LLC. Your satisfaction is always my top priority, so I'm sorry to hear there were some areas of our latest interaction that didn't...
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Matt was amazing! I never applied for and closed a loan with such ease and so quickly 😊
Reply from Matthew Shanlian
November 11th, 2024 07:46 PM
I'm truly delighted to hear that you found the loan application and closing process to be swift and straightforward, Dominick. It's always my goal to provide a seamless and efficient experience for all of my clients at CrossCountry Mortgage,...
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The process of getting to a correct closing disclosure the day before the closing was very late and it took three rounds of edits to correct obvious and material errors that prevented me from signing off and attesting to the accuracy of the...
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Reply from Matthew Shanlian
November 8th, 2024 03:33 PM
I appreciate your feedback, Christopher. I apologize for the inconvenience you faced during the closing process. It was regrettable that there were discrepancies in the closing disclosure, leading to delays. We strive to ensure a seamless and...
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Matt was great. This is our second experience with him. He was always available for quick questions or explanations. Thanks Matt!
Reply from Matthew Shanlian
November 1st, 2024 01:54 PM
I'm thrilled to hear that you had a great experience for the second time, Kelly! It's my pleasure to always be available for any questions or explanations you might have. Thanks for choosing to work with me at CrossCountry Mortgage, LLC and...
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Matt answered all of our questions during the process and was available late in the evening when we had more time after our busy work day.
Reply from Matthew Shanlian
October 30th, 2024 01:02 PM
I'm glad to hear that I was able to provide you with the information you needed when it was convenient for you, Cynthia. Your feedback means a lot to me, and I appreciate your 4-star review. I work hard to ensure my clients have a great experience,...
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I enjoyed a closer trusting bond with Matthew Shanlian over the Huntington National Bank mortgage officer.
Reply from Matthew Shanlian
October 25th, 2024 07:55 PM
I'm truly humbled by your positive feedback, Scott. It's always my goal to build a strong relationship and trust with my clients at CrossCountry Mortgage, LLC. I'm glad to hear I was able to accomplish that for you, making your experience a...
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helped us navigate through a difficult process
Reply from Matthew Shanlian
October 19th, 2024 12:36 AM
I appreciate your review, Christopher. I'm glad I could assist you through the process and make it less difficult for you. Your positive feedback means a lot to me and the entire team at CrossCountry Mortgage, LLC. Don't hesitate to reach out...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #457573 | Branch NMLS #2471050
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 457573
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095