Matthew Shanlian at CrossCountry Mortgage

Name: Matthew Shanlian at CrossCountry Mortgage
Address: 545 N Market St, Wooster, Ohio, 44691
Telephone: +1-330-414-8856
Rating: 4.87

Regional VP | NMLS #457573

4.87

(358)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 414-8856

Wooster, OH

https://www.ccm.com/matthew-shanlian

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM(Open now)

Sat

closed

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4.87

(358)

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Experience.com

4.82

(53)

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5.0

(15)

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A great experience! Matt was able to answer all of my questions about the loan process. Also, he was very quick to respond to any texts, calls, or emails I sent him. Great communication!

Matt was very polite, and professional. He responded very quickly with any questions I asked with good answers. Furthermore, the loan process went through quickly! If anyone I know is looking for a refinance loan, I will be quick to recommend...

Reply from Matthew Shanlian

May 29th, 2026 01:25 PM

Thank you for sharing your experience, David. I'm glad to know that you found my communication and the loan process quick and efficient. Your recommendation means a lot to me, and I'm here if you or anyone you know needs assistance in the future....

Such an easy & seamless experience! dealing with Matthew was a pleaseure from beginning to end! He answered all of our questions immediately, was easy to communicate with and very responsive. Explained everything in terms we could understand....

Reply from Matthew Shanlian

May 11th, 2026 04:27 PM

I'm happy to hear that you found the experience easy and seamless, Jason. It's great to know that my communication and explanations were helpful to you. Thank you for your recommendation, and if there's anything else I can assist you with,...

Matt was professional and timely in his responses. The transaction went smoothly. This is the second time I've worked with him, and both occasions have been easy.

Reply from Matthew Shanlian

April 27th, 2026 01:03 PM

I'm grateful for your kind words, Jessica. It's great to know that both of your experiences with me have been smooth and straightforward. If there's anything else you need in the future, feel free to reach out.

Matt is a great professional. His customer service and responsiveness is exceptional. This was my 2nd experience with Matt and I'll be back again.

Reply from Matthew Shanlian

April 24th, 2026 06:28 PM

I'm thankful for your kind words, Peter. It's wonderful to know that you had a positive experience with my service and responsiveness. I look forward to assisting you again in the future.

I asked a lot of questions but never felt like I was asking to many or unnecessary question. was treated with respect.

Reply from Matthew Shanlian

March 30th, 2026 08:31 PM

Your questions are always welcome, Dennis. I'm pleased to hear that you felt comfortable asking them and appreciated the respect shown during the process. If there's anything else you'd like to know or discuss, just let me know.

Matthew Shanlian helped us successfully refinance our mortgage in just 45 days from introduction to funding, and we couldn’t be more grateful for his expertise. Our situation had a few challenging aspects and Matthew stepped in and made it...

I have always admired Matt’s professional advice throughout our lending process. From the very beginning, he demonstrated exceptional knowledge and expertise, guiding us carefully through every step and ensuring we clearly understood all our...

We have dealt with Matthew on 2 separate occasions and he is top notch. We returned to him for our 2nd closing because the consistent communication and follow up with him and his team made for a flawless closing as well as being ahead of schedule....

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #457573 | Branch NMLS #2471050

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage