New American Funding - Matthew Novakoff

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-872-0604
Rating: 4.84

Sr. Loan Officer | NMLS # 2211439

Consumer Direct | Santa Ana

4.84

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(714) 872-0604

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/matthewnovakoff/

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4.84

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The ease of communication and the quickness of their responses .

Reply from Matthew Novakoff

December 19th, 2025 06:16 PM

I appreciate your positive feedback on the communication and promptness, Ahmicqui. It's important to me that the process is seamless for you. If there's anything further I can assist you with, just let me know.

Matthew was easy to talk to, understanding and helpful

Reply from Matthew Novakoff

December 18th, 2025 08:55 PM

I'm glad you found our conversations helpful and appreciated my approach. If there's anything more I can do for you, don't hesitate to reach out. Your input means a lot.

Matthew was great with our buyers. His comunication was always on point and he kept us updated the whole way. Really apreciate how smooth he made everything

NAF did a fine job overall. Quorum FCO, on the other hand gave us the impression that they we re not reviewing the files provided to them via Matthew. We recieved multiple requests for information previously provided.

Reply from Matthew Novakoff

December 15th, 2025 02:35 PM

I'm grateful for your feedback, Timothy. It's great to hear that you found the service at New American Funding satisfactory. I understand your frustration regarding the repeated requests for information from Quorum FCO. I assure you, I will...

Matt moved quickly to get my client approved and funded and into their new family home. I highly recommend!

Matthew was incredible! He was easy to talk to, informative, and prompt in his responses. We will be recommending him to others looking to financ e a home. Elaine, the loan processor did come across as less focused and like we were not much...

Reply from Matthew Novakoff

November 17th, 2025 07:27 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Worked with Matthew in the past. Very reliable.

Matthew is a valued member of your team he's always accessible and super heloful and inciteful

Reply from Matthew Novakoff

November 11th, 2025 07:19 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Great communication and always made himself available. 10/10

Reply from Matthew Novakoff

November 11th, 2025 02:38 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Matthew Novakoff did his job well. Serei Prak and the rest of the mortgage team were very difficult to deal with however. While Matthew's communication was great, everyone else worked very slow and heavily jeprodised the deal with how long...

Reply from Matthew Novakoff

November 10th, 2025 06:25 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

Matthew Novakoff is a Sr. Loan Officer who specializes in working with first time homebuyers. With extensive knowledge of Conventional, FHA, and VA home loans along with Self Employed Loans and Down Payment Assistance Programs, Matthew prides himself in finding a way for each of his clients to achieve the American Dream. If you are thinking about starting the process of becoming a homeowners, or have been turned down by other banks or lenders, please call Matthew today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan