New American Funding - Matthew Novakoff

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-872-0604
Rating: 4.84

Sr. Loan Officer | NMLS # 2211439

Consumer Direct | Santa Ana

4.84

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(714) 872-0604

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/matthewnovakoff/

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Communication and consistency from Matt

Reply from Matthew Novakoff

March 26th, 2026 02:19 PM

I'm glad to know that you've experienced communication and consistency from me, Reginald. If there's anything more I can assist with or any other feedback you have, please don't hesitate to get in touch.

All my questions were answered so that I understood the process

Reply from Matthew Novakoff

March 23rd, 2026 08:26 PM

I'm pleased to hear that you felt your questions were thoroughly answered, Juan. Ensuring clarity and understanding is a priority for me. If there's anything else you need or any further questions you might have, please feel free to reach out....

Matthew reached out to let me know about the interest r*te going down, without me having to ask. The n process was super easy. It required very little effort on my end. He answered all of my questions and was available when I had them.Nina...

Reply from Matthew Novakoff

February 26th, 2026 08:02 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Super flexible and easy to get an answer quickly!

Matthew is always the best. He is always super knowledgeabl, helpful and respectful. He is an asset to you team.

Reply from Matthew Novakoff

February 16th, 2026 03:32 PM

Thank you for your kind words, Connor. It’s gratifying to know that you find my knowledge and approach helpful and respectful. I’m here to assist with any of your needs, so please don't hesitate to reach out if there's anything further I can...

Well really it was this one time I used this process and some how it got really messy. I DO NOT want to go though that much delay again. I am not confident in Elaine I feel she dropped the ball, made me confused sometimes and just was not 100%...

Reply from Matthew Novakoff

February 10th, 2026 04:31 PM

Regina, I'm sorry to hear about the complications you faced during the process. Your concerns about the delay and communication are important to me, and I understand your frustration. If you have any specific issues you'd like to discuss further,...

We had a 60 day close and on closing day nothing was ready, everything that happened was last minute , suppose to close at 10 am and it barely happened by 4

Reply from Matthew Novakoff

January 30th, 2026 03:47 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

We had our closing date scheduled for two months and everything wasn't ready for our scheduled time.

Reply from Matthew Novakoff

January 23rd, 2026 06:42 PM

Todd, I'm sorry to hear that things weren't ready by your scheduled closing date. I understand how frustrating that must have been for you. If you have any further concerns or need assistance resolving these issues, please feel free to reach...

Everyone was receprice and kind

Reply from Matthew Novakoff

January 16th, 2026 06:32 PM

I value your feedback, Ann, and I'm pleased to know that you found everyone to be receptive and kind. It's always my goal to ensure a positive experience. If there's anything more I can do for you, please feel free to let me know.

Easy to talk to, informative, works quickly and efficiently .

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About

Matthew Novakoff is a Sr. Loan Officer who specializes in working with first time homebuyers. With extensive knowledge of Conventional, FHA, and VA home loans along with Self Employed Loans and Down Payment Assistance Programs, Matthew prides himself in finding a way for each of his clients to achieve the American Dream. If you are thinking about starting the process of becoming a homeowners, or have been turned down by other banks or lenders, please call Matthew today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan