Matt Richter
Retail Branch Manager | NMLS ID# 319232
Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lucas was our mortgage consultant, and he was amazing in every way from the beginning of the home building process to the closing date. He communicated thoroughly with us every week on what was going on, and updated us regularly. He’s very...
read more
Reply from Owner
February 19th, 2022 12:00 AM
Hi Kaitlyn, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
I don't think we can say enough great things about Lucas Schell! He was absolutely amazing and accommodating getting us through the closing process on our kids home. It was a tricky loan but Lucas made it happen. We will be eternally grateful...
read more
Reply from Owner
April 2nd, 2021 02:32 AM
Thank you, April! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
We were very impressed with Lucas schell and his dealing with first time buyers. He explained everything in detail throughout the whole time. He made our experience as pleasant as possible.
Reply from Owner
March 31st, 2021 03:50 AM
Frank, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
We have been working with Lucas for a couple of years and I couldn't have anything better to say. He was thorough with his answers, patient, and almost always available (even outside of business hours). This was our first home purchase and...
read more
Reply from Owner
March 31st, 2021 03:44 AM
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Steve is wonderful - knowledgeable, responsive and trustworthy.
Steve assisted me in my first purchase and refinance. Having a trusted partner during a complex and new (to me) process, has been invaluable.
Reply from Owner
March 30th, 2021 11:47 PM
Hi Chanelle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Our experience with Platinum Home Mortgage of CDA was first rate. The speed and accuracy was amazing. Lucas and the whole team rushed to answer any questions, and I had a lot of those. I was constantly sending them emails asking something different...
read more
Reply from Owner
March 30th, 2021 06:01 PM
Thank you, Teresa! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Our experience with Platinum Home Mortgage of CDA was first rate. The speed and accuracy was amazing. Lucas and the whole team rushed to answer any questions, and I had a lot of those. I was constantly sending them emails asking something different...
read more
Reply from Owner
February 19th, 2022 12:00 AM
Thank you, Teresa! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Lisa is truly amazing! She helped us with our first home mortgage seven years ago. I thought I wanted to do a VA streamline and tried to make that process happen for several months but was unable to get the help I needed. I reached back out...
read more
Reply from Owner
March 26th, 2021 04:34 AM
April, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Lisa is truly amazing! She helped us with our first home mortgage seven years ago. I thought I wanted to do a VA streamline and tried to make that process happen for several months but was unable to get the help I needed. I reached back out...
read more
Reply from Owner
February 19th, 2022 12:00 AM
April, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
I love Platinum Home Mortgage! They helped me buy my first home all by myself, and now, 5 years later, I just refinanced with them again! Steve is my favorite loan guy, I have referred everyone I know to him. 100% best company to have in your...
read more
Reply from Owner
March 25th, 2021 11:44 PM
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
281–290 of 870
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Specialities
Residential Mortgage Lending
One Time Close Construction Financing
VA Financing
Jumbo Lending
FHA Financing
Bridge Loans
Buy Now Sell Later
Debt Service Coverage Ratio
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Washington State UniversityFinanceBachelor of Business Administration (BBA)Sep 1994 -Sep 1994
Memberships
- Nationwide Multistate Licensing System
- Sigma Chi Fraternity
- Coeur D'Alene Regional Realtors Affiliate Member
Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 319232
Awards
2025 President Clu...
Hobbies
- Camping/Outdoor Activity
- Boating/Jet Skiing/Lake Time
- Golf
View All
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.