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Matt Richter - Retail Branch Manager | NMLS ID# 319232 in Coeur D Alene, ID

Matt Richter

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Retail Branch Manager | NMLS ID# 319232

Company Logo
Washington State University
Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Company Logo
Washington State University
Washington State University
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Missy S
    Posted on April 8th, 2023 04:41 PM
    Lucas and his team were absolutely awesome to work with! Lucas answered every question we had and kept us informed every step of the way. This is our second time using Lucas and we will go back to him every time, 10/10 recommend!
    Reply from Owner
    April 8th, 2023 04:51 PM
    Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
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    Diane D
    Posted on March 31st, 2023 08:13 PM
    Lucas Schell is awesome. The Title company even said that all the interactions with the PHMC office were above and beyond professional, but also friendly. It's the reason we keep coming back! As a Realtor and as a customer -- my go to in 3...
    read more
    Reply from Owner
    March 31st, 2023 08:29 PM
    Hi Diane, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
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    Mark H
    Posted on March 31st, 2023 07:38 PM
    Lucas kept us completely informed of every step!! Made the entire process go super smooth!! Thank you to Lucas for amazing customer service!! Would highly recommend.
    Reply from Owner
    March 31st, 2023 07:54 PM
    Thank you, Mark! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
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    Lindsay M
    Posted on March 31st, 2023 06:04 PM
    Lucas is so awesome, and really helped to streamline the house buying process for us. Thank you!
    Reply from Owner
    March 31st, 2023 06:21 PM
    Lindsay, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
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    Debbie K
    Posted on March 30th, 2023 03:03 AM
    Matt Richter has received a review with 5 star rating from Debbie K
    Reply from Owner
    March 30th, 2023 03:19 AM
    Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
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    Eric V
    Posted on March 25th, 2023 02:54 PM
    Our experience with PHMC was great! Lucas Schell did a great job providing the support necessary to get us set up well with our mortgage and simplified the process. Thank you Lucas for helping us through this process. You were great!
    Reply from Owner
    March 25th, 2023 03:10 PM
    Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
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    Eric V
    Posted on March 25th, 2023 02:54 PM
    Our experience with PHMC was great! Lucas Schell did a great job providing the support necessary to get us set up well with our mortgage and simplified the process. Thank you Lucas for helping us through this process. You were great!
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    Wil E
    Posted on March 4th, 2023 04:04 PM
    Seamless hom buying experience, kept everything simple, finished ahead of schedule. Wouldn't recommend anyone else.
    Reply from Owner
    March 4th, 2023 04:20 PM
    Hi Wil, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
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    Jason M
    Posted on March 1st, 2023 09:01 PM
    Krista is outstanding to work with and I would do business with her and Platinum in the future!
    Reply from Owner
    March 1st, 2023 09:18 PM
    Thank you, Jason! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
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    Linda S
    Posted on February 27th, 2023 05:27 PM
    Jennifer was a joy to work with. This was the easiest and best home buying transaction we’ve ever experienced. A+ team
    Reply from Owner
    February 27th, 2023 05:52 PM
    Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
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    About
    Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    Adjustable Rate Mortgages
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Mortgages
    Specialities
    Residential Mortgage Lending
    One Time Close Construction Financing
    VA Financing
    Jumbo Lending
    FHA Financing
    Bridge Loans
    Buy Now Sell Later
    Debt Service Coverage Ratio
    View All
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    Education
    • Washington State University
      Finance
      Bachelor of Business Administration (BBA)
      Sep 1994 -Sep 1994
      Washington State University logo
    Memberships
    • Nationwide Multistate Licensing System
    • Sigma Chi Fraternity
    • Coeur D'Alene Regional Realtors Affiliate Member
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2001

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID# 319232
    Awards
    2025 President Club
    2025 President Clu...
    Hobbies
    • Camping/Outdoor Activity
    • Boating/Jet Skiing/Lake Time
    • Golf
    • View All
    Disclaimer
    Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.