Matt Hering
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything waits until Closing Day to get resolved. I sent emails 6 weeks prior to the closing calling out items that needed attention. They weren't. The final documents from 1st Federal had conflicting calculations in them. Your documents!!!!...
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Reply from Michael Zerr
September 19th, 2024 01:27 PM
Thank you for taking the time to share your feedback, James. We're sorry to hear about the issues you experienced during the closing process. We understand how frustrating it can be when things don't go as expected, especially with such important...
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Great communications and an awesome rate.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you had such a positive experience, William! Communication is a cornerstone of our service at First Federal Bank, so it's great to know that this aspect stood out for you. We always strive to offer competitive rates...
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Everything
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear you had a positive experience with us at First Federal Bank, Jaclyn. Your satisfaction is our number one priority, and it's customers like you that make our job so rewarding. Thank you for your five-star review! Until next...
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Matt’s always been a great help with buying a home, highly recommend!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear you had such a positive experience, Jeremy! It's always a pleasure assisting you with your home buying process. Your recommendation means a lot. My goal at First Federal Bank is to ensure all our clients feel supported...
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Matt was very patient with our inquiries throughout the entire process and answered our questions very promptly. His efforts are greatly appreciated.
Reply from Matt Hering
September 12th, 2026 12:26 AM
James, I'm thrilled to hear that you had a positive experience and appreciate your kind words. It was my pleasure to assist you. Your questions and inquiries are always welcome, I'm here to ensure clarity at each step. Thank you for choosing...
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Matt was easy to work with and super attentive and responsive to any questions that I proposed.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Hi Courtney! I'm really glad to hear you had such a positive experience working with me. I strive to be attentive and responsive to all my clients' needs, so your feedback is greatly appreciated. Thanks for choosing First Federal Bank and for...
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Matt always answered our questions and was very helpful!
Matt and his staff were professional, knowledgeable, friendly and responsive. Would recommend and use again without hesitation.
Matt has been very professional and was able to answer all the questions we had and the loan process was completed with no issues.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful for your feedback, Aneer. It has been a pleasure to assist with your loan process. Your positive experience is what we strive for at First Federal Bank. Don't hesitate to reach out if you have any more questions in the future....
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Matt and his team were very patient and diligent from the start. I felt I could ask them anything and I appreciate how simple the process was with them.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm so glad to hear that you had a positive experience, Karen! It was my pleasure to guide you throughout the process. Your feedback is greatly appreciated and it means a lot to me and my team at First Federal Bank. If you have any further...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #420799
Hobbies
- Pickleball
- Fishing
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.