Matt Hering
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Great communication
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you were satisfied with the level of communication, Jacob. Your feedback means a lot to me and First Federal Bank. It's our top priority to keep our customers informed and involved. If you need anything else, feel free...
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Efficient and friendly service with timely closing.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you, Tina! I'm glad to hear that you had a positive experience with your home purchase. At First Federal Bank, we always aim to provide efficient and friendly service. I'm pleased to know that you appreciated our timeliness in closing...
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Matt and the team were easy to work with. All of my questions were answered and the process was smooth. We actually left another lender last minute to transfer over.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found our process to be smooth and all your questions were answered, Cassandra. Your decision to switch over to us at First Federal Bank means a lot. It's always a pleasure to help out and make things easier for...
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Everyone on the team was super professional and quick with all replies and quick to accomplish our loan.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Hi Caleb, thank you so much for this fantastic review and for giving me a perfect rating! I'm thrilled to hear about your positive experience with our team at First Federal Bank. We strive to provide quick and professional services to all our...
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Matt did an amazing job. He was able to save us $20,000 over the life of the loan, compared to the other financial institution we were planning to go through. He followed up throughout the process and did a great job communicating between us...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Hey Samantha! Thrilled to hear that you had such a positive experience with me at First Federal Bank. It was my pleasure to help you save that $20,000, and I'm glad the communication between your realtor and myself was smooth and effective....
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Matt and his team were knowledgeable, responsive, efficient, and very professional. Our transaction went so smoothly and when there was a question, they responded in a very timely manner.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Aileen, thank you for the glowing review. I'm pleased to hear that you found our service knowledgeable, responsive, and efficient. Our team always strives to ensure a smooth transaction process and we're glad to hear we accomplished that. We...
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Overall process was smooth and we closed on time
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear your banking process with First Federal Bank went smoothly and that we were able to close on time, Bhuvana! It's always my goal to provide the best service possible. Thank you for the fantastic review and the full 5 stars....
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Matt was very helpful, accommodating and timely in every aspect of our process. He answered the numerous questions we had and always showed he wqs happy to help. We were initially planning on working with another financial institution but Matt...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Hi Nicholas, I'm glad to hear that you had a great experience working with me at First Federal Bank. Your feedback is greatly appreciated and I'm happy to have been able to help you throughout the loan process. Your savings and satisfaction...
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Matt was easy to work with and communicated well throughout the process. We got quotes from a few different lenders. First Federal was competitive on the rates. It came down to the wire but Matt ensured we closed on time.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Antonio. I'm thrilled to hear that you had a positive experience working with me at First Federal Bank. It was indeed a close call, but I'm glad we could make everything work out in time. I always strive...
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Great customer service and the best rate/fees anywhere.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Nathan, I'm thrilled to hear that you found our customer service outstanding and our rates and fees the best. Your satisfaction is our top priority at First Federal Bank. Thank you for the perfect rating. It encourages us to keep delivering...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #420799
Hobbies
- Pickleball
- Fishing
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.