Marcus Schultz
Loan Officer
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Easy, fairly quick & professional staff
Reply from Marcus Schultz
November 24th, 2025 07:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The quick turn around time
Reply from Marcus Schultz
November 24th, 2025 03:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Marvin was a nightmare. He would ask for things one item at a time. He misplaced emailed documents of mine. His communication was very poor and his demeanor while talking to me at times was sarcastic and rude. He omitted information like the...
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Reply from Marcus Schultz
November 17th, 2025 06:48 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Every doing good and any time answer my question and doing everything in time thank u so much godbless u and ur interior team
Reply from Marcus Schultz
November 10th, 2025 09:05 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
More contact and commmunciations directly with me as opposed to with my husband since I am the primary borrower. Severtal of my telephone messages were not returned, which is unprofessional and unresponsive.
Reply from Marcus Schultz
November 3rd, 2025 07:30 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I started out with a good experience but unfortunately was told inaccurate information by Marcus. He explained that my loan would have a max of 3% change in APR with the variable interest rate. I asked twice to clarify it was for the life of...
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Reply from Marcus Schultz
October 27th, 2025 07:39 PM
I'm sorry to hear about your experience with the details of your variable interest rate. It’s important to me that everyone has clear and accurate information when making financial decisions. I understand the significance of having precise...
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Marcus made this a great experience .. Easy , professional and knowledgeable..
It was a pleasure doing business with him..
Good customer service skills..
Reply from Marcus Schultz
October 27th, 2025 06:51 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
From start to finish we felt like we were in good hads with answering all our questions. Marcus was tremendous at explaining each step when we were worried about the process and how it was coming along. He made us feel comfortable in the choice...
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Reply from Marcus Schultz
October 17th, 2025 06:23 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Marcus was very involved and knowledgeable in all aspects of my experience with NAF. He is excellent at all aspects of his job!
Reply from Marcus Schultz
October 13th, 2025 04:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Marcus Chad and teams at NAF were very helpful throughout this process
Reply from Marcus Schultz
October 3rd, 2025 04:22 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing