Luis Caicedo
Branch Manager
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Good communication, timely responses. Very friendly and patient with all my questions!
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Great comunication
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Fueron diligentes y estuvieron apoyándonos en todo el proceso, me encantó que hablaran en español ya que esto hace más séncilla la comunicación para mi, y en temas tan importantes como estos quieres entender todo al 100%. Cuando algo faltaba...
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Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Estoy muy contento de saber que tu experiencia con New American Funding fue satisfactoria, Santiago. Tu satisfacción es siempre mi objetivo principal. Estoy aquí para hacer que el proceso sea lo más sencillo y comprensible posible para ti....
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The good attention and service, by the New American funding team
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
I'm thrilled to hear about your positive experience with the New American Funding team, Alvaro. We always aim to provide top-notch service and attention to each customer. Your 5-star rating is greatly appreciated! Thank you for taking the time...
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Empathy towards the customer
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
I'm truly grateful for your kind review, Jamel. It was a pleasure to assist you and your feedback means a lot. At New American Funding, we always aim to understand and cater to our customer's needs. Your satisfaction is our top priority. I'm...
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Communication was great all the way through. We appreciated the lowest possible interest rates as we approached our closing date. Very good experience all around.
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Completed on time
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The team at new American funding made this home buying process so simple and easy. They were there every step of the way to answer any and all questions I had. Would be happy to recommend anybody to them.
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
It took a ridiculously long time. Instead of providing a list of what they required, every week to 10 days they'd ask for something new.
Luis was very responsive and made the whole process painless!
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing