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Luella Hughes, Ruoff Mortgage - Senior Loan Officer | NMLS# 284787 | Ruoff Mortgage NMLS# 141868 in Mentor, OH

Luella Hughes, Ruoff Mortgage

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Senior Loan Officer | NMLS# 284787 | Ruoff Mortgag...

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Additional Licenses: NMLS# 284787 | OH - MLO.036068.002. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
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9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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    Rebecca B
    Posted on September 14th, 2024 09:52 PM
    Luella Hughes, Ruoff Mortgage has received a review with 5 star rating from Rebecca B
    Reply from Owner
    October 1st, 2024 01:32 AM
    Thank you so much, Rebecca!! I hope you are enjoying your new home!!
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    Rebecca B
    Posted on September 14th, 2024 09:52 PM
    Luella Hughes, Ruoff Mortgage has received a review with 5 star rating from Rebecca B
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    Rebecca J B
    Ashtabula, OH
    Posted on September 14th, 2024 09:52 PM
    Everything! Luella took the time to answer all my crazy questions.
    Reply from Luella Hughes
    September 24th, 2024 09:53 PM
    I'm delighted to hear that you had a positive experience, Rebecca. I'm here to help, so no question is too crazy! I aim to make the mortgage process as clear and straightforward as possible. Hearing that you felt comfortable asking questions...
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    Ariel A B
    Parma, OH
    Posted on September 2nd, 2024 03:02 PM
    So very grateful to have had the opportunity to work with Luella. Everything worked out as promised and the communication was always fast, honest, and easy to understand. Thank you so much!!!!
    Reply from Luella Hughes, Ruoff Mortgage
    October 1st, 2024 01:33 AM
    Thank you so much, Ari!! I am so happy I was able to be a part of this new adventure! Make lots of memories!!
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    Steven D F
    Hinckley, OH
    Posted on August 8th, 2024 02:06 AM
    Everything was great.
    Reply from Luella Hughes
    October 1st, 2024 01:34 AM
    Thank you so much!! I hope you both are enjoying those beautiful views with your morning cups of coffee!!
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    Sarah B
    Hinckley, OH
    Posted on August 4th, 2024 04:37 PM
    Luella was super helpful and friendly! Very easy to work with.
    Reply from Luella Hughes
    October 1st, 2024 01:36 AM
    Thank you, Sarah! I am so glad I could be a part of the home buying process with you both! I hope you are able to find a way to pull yourself away from that oasis long enough to get to work! LOL Enjoy!!
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    Anastasia B C
    Ashtabula, OH
    Posted on July 9th, 2024 03:41 PM
    Having someone that looks out for you and is kind really helps with the stress that comes along with buying a house.
    Reply from Luella Hughes
    October 1st, 2024 01:37 AM
    Thank you for all of your kind words and confidence in me!! I hope you are ready to enjoy all the "first holidays fun" in your home!!
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    Ashley N S
    Geneva, OH
    Posted on December 7th, 2023 01:04 AM
    I loved how friendly and positive Luella was with us! Any question, any time, she was there to help us! As first time home buyers, she was great with helping us along each step of the way!
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    Daniel A G
    Cleveland, OH
    Posted on September 13th, 2023 02:56 PM
    Luella was always quick to respond and was able to help us buy a home when we thought it was virtually impossible! She helped our growing family get into our own space before we welcome our new addition!
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    Denza-Leigh D
    Garfield Hts, OH
    Posted on September 9th, 2023 03:02 PM
    Luella was incredible to work with, always willing to answer my questions and explained things very easily for me.
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    About
    Additional Licenses: NMLS# 284787 | OH - MLO.036068.002. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    USDA Loans
    Qualified Mortgage Pre-Approvals
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    Addresses and Serving Areas

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284787
    • OH - MLO.036068.002
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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