Luella Hughes, Ruoff Mortgage

Name: Ruoff Mortgage - Mentor
Address: 7250 Center St, Mentor, Ohio, 44060
Telephone: +1-440-669-7538
Rating: 4.98

Senior Loan Officer | NMLS# 284787 | Ruoff Mortgag...

Ruoff Mortgage - Mentor

4.98

(45)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 669-7538

Mentor, OH

https://www.ruoff.com/LuellaHughes

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Business Hours

Wed

9 AM to 5 PM(Open now)

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9 AM to 5 PM

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9 AM to 5 PM

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4.98

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I was forced to refinance as the result of a divorce. Although this was an extremely stressful endeavor, Luella consistently put me at ease and made the entire process way easier to navigate. She was extremely knowledgeable about the entire...

Reply from Luella Hughes, Ruoff Mortgage

March 25th, 2026 12:55 PM

Navigating refinancing can indeed be challenging, especially under stressful circumstances like a divorce. I'm glad I could provide some relief and guidance throughout the process, Brian. Helping you tackle the obstacles and ensuring things...

Great experience with support .

Reply from Luella Hughes, Ruoff Mortgage

March 25th, 2026 12:56 PM

Thank you so much, Carrie. Your feedback on the support is greatly appreciated! If there's anything else you need or any questions you have, feel free to reach out anytime.

Luellla was absolutely amazing. She has been so patient with me from when I wanted to start this process a year ago until when I knew it was right for my family and I to go forward. She would call or text me anytime she had information, let...

Reply from Owner

March 25th, 2026 12:16 PM

I really appreciate your kind words, Adrianna!! Being there for you from the start and ensuring everything was clear throughout the process was absolutely my pleasure. It's rewarding to hear that you and your family are happy with everything....

Reply from Luella Hughes, Ruoff Mortgage

November 21st, 2025 04:07 PM

It's great to hear about your positive experience, Adrianna. I enjoyed working with you throughout the process and am glad I could be there from the start. Keeping you informed and ensuring you understood every step was important to me, and...

Luella is the best there is!! She makes the entire home buying process as easy as possible and answers any questions you may have! She keeps you up to date the whole way through and her kindness and understanding is the cherry on top! Love...

Reply from Owner

March 25th, 2026 12:21 PM

Thank you so much, Harley! I had wonderful time working with you. I know how long you waited and how hard you worked to purchase your home. You deserve it all! Enjoy, and if I can ever help in the future, please reach out.

Luella is the best there is! She kept me up to date consistently, answered every silly question I had, guided me through the entire process, and made everything as simple as she possibly could! I absolutely could not have done this without...

Reply from Luella Hughes

October 20th, 2025 06:30 PM

I truly appreciate your kind words, Harley. It was my pleasure to guide you through the process and keep you informed every step of the way. I'm glad that I could assist in making things simpler and help ease any anxieties. Your recommendation...

Everything.

Reply from Luella Hughes, Ruoff Mortgage

March 25th, 2026 12:28 PM

Thank you both so much! It was pleasure working with you.

Luella Hughes, Ruoff Mortgage has received a review with 5 star rating from Titans F D W K B

Reply from Owner

March 25th, 2026 12:26 PM

Thank you for the positive rating! If there's anything further I can do for you, please feel free to get in touch.

LuElla was AMAZING. We had so many obstacles and she helped us through them all! Highly recommend her and Ruoff Mortgage!! They helped make our dreams come true!

Reply from Luella Hughes

August 14th, 2025 03:10 PM

Thank you so much, Damien! I'm delighted to hear that you found my assistance helpful throughout the process. Navigating obstacles is truly a part of the journey, and helping you overcome them brings me great satisfaction. It's wonderful to...

Luella was right on top of everything excellent job couldn't ask for better!

Reply from Luella Hughes

April 26th, 2025 11:05 PM

Thank you for your wonderful feedback, Charles. I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I appreciate your kind words.

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About

Additional Licenses: NMLS# 284787 | OH - MLO.036068.002. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

USDA Loans

Qualified Mortgage Pre-Approvals