Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
They kept me informed. They were patient and kind during the process
Reply from Lucy Johannsen
February 10th, 2026 04:52 PM
I'm glad that you felt well-informed throughout the process, Patricia. It's important to me to provide a patient and kind service. If you ever have any questions or need further assistance, please feel free to reach out.
The whole process was easy to understand and all questions I had were answered. All the staff I encountered were all friendly and welcoming.
The whole process was easy to understand and all questions I had were answered. All the staff I encountered were all friendly and welcoming.
Reply from Lucy Johannsen
February 10th, 2026 03:51 PM
I’m pleased to hear that the process was straightforward for you, Karla, and that all your questions were addressed. It's important to me that everyone feels welcome and informed. If anything else comes up or you have more inquiries, don’t...
read more
Apointment puntuality
Friendly service
Irene was very kind with us
Reply from Lucy Johannsen
February 2nd, 2026 09:01 PM
I'm glad to hear that you appreciated the punctuality and friendly service during your appointment, Andrea. It's wonderful that Irene was so kind to you. If you have any more insights or need further assistance, I'm here to help.
The whole team was excellent, fast and very good at communicating.
Reply from Lucy Johannsen
January 27th, 2026 04:37 PM
I appreciate your feedback, Gloria. It's wonderful to hear that you found the team's communication and efficiency to be excellent. Ensuring a smooth and prompt process is something I strive for. If there's anything more you need or any questions...
read more
Communication was consistent and timely.
All issues were addressed swiftly and accurately.
Such friendly and helpful people.
Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Leslie P
Lucy and all her team were amazing. SUPER EASY! They worked with our schedule and situation to find the best option available for us. Flexible, reliable, never felt stressed through this process. Simple thankful for the entire team.
read more
Reply from Lucy Johannsen
January 19th, 2026 02:22 PM
I appreciate your feedback, Leslie. It's great to know that you found the process easy and accommodating. Working around your schedule and ensuring you felt at ease was my objective, and I'm thankful for your kind words about the team. Should...
read more
From the start, the team was attentive, helpful, and kept me informed. They quickly guided me through the process and worked to get everything approved in record time. The process was stress free with information sent via phone call, text and...
read more
Reply from Lucy Johannsen
December 30th, 2025 08:26 PM
Thank you, Andres, for sharing your experience. I'm pleased to hear that the process was smooth and stress-free for you. Keeping you informed and guiding you swiftly through each step is what I aim for. Your willingness to recommend my services...
read more
Youre team was Amazing🫶
Reply from Lucy Johannsen
December 29th, 2025 07:15 PM
I'm glad to hear that you had a positive experience with the team. If there's anything else you need or any questions you'd like to discuss, please feel free to reach out.
91–100 of 358
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095