Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I was so impressed with Lucy and her entire team. They made me feel comfortable and supported throughout the whole process, which is huge because buying a home can be nerve-wracking — even when it’s not your first time. Lucy took the time to...
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Reply from Lucy Johannsen
March 2nd, 2026 06:40 PM
Thank you, Teniesha, for sharing your experience. I truly appreciate your kind words and am delighted to hear that you felt at ease and well-supported throughout the home buying process. It's important to me that my clients feel informed and...
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We didn't have much interaction with Lucy but team member Patty Carballo was excellent. Kudos to Team Lucy!
Team member Patty was fantastic! She communicated every detail to us every step of the process making us very comfortable.
Reply from Lucy Johannsen
March 2nd, 2026 01:54 PM
It's wonderful to hear that Patty's communication made you feel comfortable throughout the process, Vicky. Ensuring that everything is clear and understandable is a priority for us, and I'm glad it met your needs. If there's anything else I...
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Lucy is absolutely the BEST in the business! I have brought family and friends to her and will continue to do so . I cannot say enough how much we love and value Lucy both as our Mortgage Expert and friend
Reply from Lucy Johannsen
February 24th, 2026 05:12 PM
I'm touched by your warm words, Mary. Knowing that you've entrusted both family and friends to me is the highest compliment I could receive. It's been wonderful to assist you, and I truly value our relationship beyond just business. If there's...
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Lucy and her team were great and patient at handling the whole process for me as a first time home buyer.
Reply from Lucy Johannsen
February 19th, 2026 05:29 PM
It's great to hear that you felt supported and that the process was handled smoothly, Jonathan. Assisting first-time home buyers like yourself is something I take seriously, and I'm pleased that our patience made a positive impact on your experience....
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Angel C
Lucy and her Team are all so kind and helpful walking me through the process . They are the best!
Reply from Lucy Johannsen
February 16th, 2026 06:48 PM
I'm grateful for your kind words, Angelica. It means a lot to know that you found the process helpful and supportive. My team and I strive to be the best for our clients, and your feedback encourages us to keep up that standard. If there's...
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As the buyer’s agent, it means everything to partner with a lender who communicates clearly, moves quickly, and truly takes care of our clients. The process was smooth from start to finish, and my buyers felt confident and supported every step...
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As the buyer’s agent, it means everything to partner with a lender who communicates clearly, moves quickly, and truly takes care of our clients. The process was smooth from start to finish, and my buyers felt confident and supported every step...
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Reply from Lucy Johannsen
February 13th, 2026 08:26 PM
I really appreciate the feedback and am looking forward to working with you again.
Excellent customer service. Quick to respond. Continuous progress reports. Hassle free experience. GO TEAM LUCY!
Reply from Lucy Johannsen
February 13th, 2026 06:29 PM
Thank you for your positive feedback, Manuel. I'm pleased that you found the service to be excellent and appreciated the quick responses and ongoing updates. Ensuring a hassle-free experience is always my goal. Should you need anything else,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095