Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Lucy and her Team are all so kind and helpful walking me through the process . They are the best!
Reply from Lucy Johannsen
February 16th, 2026 06:48 PM
I'm grateful for your kind words, Angelica. It means a lot to know that you found the process helpful and supportive. My team and I strive to be the best for our clients, and your feedback encourages us to keep up that standard. If there's...
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As the buyer’s agent, it means everything to partner with a lender who communicates clearly, moves quickly, and truly takes care of our clients. The process was smooth from start to finish, and my buyers felt confident and supported every step...
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As the buyer’s agent, it means everything to partner with a lender who communicates clearly, moves quickly, and truly takes care of our clients. The process was smooth from start to finish, and my buyers felt confident and supported every step...
read more
Reply from Lucy Johannsen
February 13th, 2026 08:26 PM
I really appreciate the feedback and am looking forward to working with you again.
Excellent customer service. Quick to respond. Continuous progress reports. Hassle free experience. GO TEAM LUCY!
Reply from Lucy Johannsen
February 13th, 2026 06:29 PM
Thank you for your positive feedback, Manuel. I'm pleased that you found the service to be excellent and appreciated the quick responses and ongoing updates. Ensuring a hassle-free experience is always my goal. Should you need anything else,...
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They kept me informed. They were patient and kind during the process
Reply from Lucy Johannsen
February 10th, 2026 04:52 PM
I'm glad that you felt well-informed throughout the process, Patricia. It's important to me to provide a patient and kind service. If you ever have any questions or need further assistance, please feel free to reach out.
The whole process was easy to understand and all questions I had were answered. All the staff I encountered were all friendly and welcoming.
The whole process was easy to understand and all questions I had were answered. All the staff I encountered were all friendly and welcoming.
Reply from Lucy Johannsen
February 10th, 2026 03:51 PM
I’m pleased to hear that the process was straightforward for you, Karla, and that all your questions were addressed. It's important to me that everyone feels welcome and informed. If anything else comes up or you have more inquiries, don’t...
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Apointment puntuality
Friendly service
Irene was very kind with us
Reply from Lucy Johannsen
February 2nd, 2026 09:01 PM
I'm glad to hear that you appreciated the punctuality and friendly service during your appointment, Andrea. It's wonderful that Irene was so kind to you. If you have any more insights or need further assistance, I'm here to help.
The whole team was excellent, fast and very good at communicating.
Reply from Lucy Johannsen
January 27th, 2026 04:37 PM
I appreciate your feedback, Gloria. It's wonderful to hear that you found the team's communication and efficiency to be excellent. Ensuring a smooth and prompt process is something I strive for. If there's anything more you need or any questions...
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Communication was consistent and timely.
All issues were addressed swiftly and accurately.
Such friendly and helpful people.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095