Lola Pol

Name: Capital Bank - Washington, DC
Address: 3622 12th St, Washington, District Of Columbia, 20017
Telephone: +1-301-518-6333
Rating: 4.78

Branch Manager | NMLS# 192773

Capital Bank - Washington, DC

4.78

(107)

Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.

Mortgage

Mortgage Loan Officer

Contact Info

(301) 518-6333

Washington, DC

https://capitalbankmd.com/homeloans/team/lola-pol/

Location & Business Hours

Business Hours

Thu

8:30 AM to 7 PM

Fri

8:30 AM to 7 PM

Sat

10 AM to 5 PM

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4.78

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They are helpfull and kind also very get into to help you! Super and great team i

Reply from Lola Pol

July 29th, 2025 02:21 PM

Eddy, thank you for recognizing the team's helpfulness and kindness. I'm truly glad to know you felt supported throughout your experience. It's important to me that our clients feel well taken care of, and I'm here if you ever need further...

wasnt active on my case changes rhe plan which resulted in issues no one cared

Reply from Maddy Daly

August 5th, 2025 05:21 PM

We're sorry to hear about the difficulties you experienced, and this situation has been escalated to our team lead. It’s important to us that every client feels their case is handled with attention and communication. Thank you for sharing your...

Lola has a wealth of knowledge and resources!

Reply from Lola Pol

July 21st, 2025 11:25 PM

Thank you for your kind words, Diana. I'm glad to hear that you felt my knowledge and resources were valuable throughout your experience. It's always my goal to ensure clients feel well-informed and supported. If you have any further questions...

Everyone on the team was flexible and put our best interests first.

Reply from Lola Pol

July 21st, 2025 06:53 PM

I'm pleased to hear that you felt our team was flexible and prioritized your best interests. It's important to me that each client feels supported throughout the process. Thank you for your feedback, and if there's anything else you need, please...

Lola is providing outstanding support as a loan officer, offering comprehensive solutions and fostering a comfortable, client-focused dialogue.

Reply from Lola Pol

June 26th, 2025 01:46 PM

I'm thrilled to hear that you found my support as a loan officer outstanding, and that the solutions provided were comprehensive. I hope you and your family enjoy many happy memories in your new and beautiful home. Please know we are here for...

It was very Good and professional and Everest who worked with me at the captial bank were very and helpful with the process and everything .

Reply from Lola Pol

May 16th, 2025 04:02 PM

I'm glad to hear that you had a good and professional experience with us. It was a pleasure working with you, and I will pass along your kind words to everyone on the team at Capital Bank Home Loans. Thank you for your feedback. We wish you...

The process was absolutely seamless. I was blown away by the awareness and insight into all the programs I actually qualified for—it was unreal. I’m so thankful I was sent to a place filled with knowledgeable people who genuinely wanted to...

Reply from Lola Pol

June 26th, 2025 01:47 PM

I'm delighted to hear that your mortgage process was seamless and that our team's insights and support made a positive impact. It was a pleasure assisting you, and I'm grateful for your kind words about our dedication to your success. Thank...

I have no word to send something about Lola and Lola coworkers I just wanna say Go bless you guys go

Reply from Lola Pol

April 9th, 2025 04:40 PM

Thank you for your kind words, Kasim. I'm grateful for your support and wish you all the best. It was a pleasure working with you and we wish you and your family much happiness in your new home.

Lola and her team went above and beyond to execute the deal in a timely manner. Even when things got rough, they were calming and non-confrontational. It was appreciated.

Reply from Lola Pol

March 10th, 2025 08:35 PM

Ralph, thank you so much for your kind words. I'm delighted to hear that you felt supported throughout the process. We always aim to make things as smooth and stress-free as possible, especially during challenging times. Knowing that our approach...

Thank you for everything capital bank

Reply from Lola Pol

March 10th, 2025 08:35 PM

Hi Eric, Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with Capital Bank Home Loans. It was a pleasure assisting you, and I'm grateful to have been part of your journey. If there's anything else...