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Lola Pol - Branch Manager | NMLS# 192773 in Washington, DC

Lola Pol

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Branch Manager | NMLS# 192773

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Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.
Location & Business Hours
Friday
8:30 AM to 7:00 PM
Saturday
10:00 AM to 5:00 PM
Sunday
10:00 AM to 5:00 PM
Overall Ratings
4.76
(89)
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Reviews from Web
  • 4.75
    Encompass
    G
    Genadious B W
    HYATTSVILLE, MD
    Posted on May 15th, 2026 01:30 PM
    always available to answer questions and provided feedback and extra help when needed
    Reply from Lola Pol
    May 15th, 2026 05:33 PM
    Genadious, I appreciate your kind words. I'm pleased to know that my availability and willingness to provide feedback and extra help made a positive impact on your experience. If you have any more questions or need further assistance, please...
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  • 5.0
    Encompass
    J
    Jose M S
    GLEN BURNIE, MD
    Posted on April 25th, 2026 01:10 PM
    Lola is providing outstanding support as a loan officer, offering comprehensive solutions and fostering a comfortable, client-focused dialogue
    Reply from Lola Pol
    April 25th, 2026 10:49 PM
    Jose, I appreciate your kind words about my support and client-focused approach. It's important to me that you feel comfortable and well-informed throughout the loan process. If you have any further questions or need assistance, I'm always...
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  • 5.0
    write_review_unverified
    J
    Jose S
    Posted on April 24th, 2026 01:26 PM
    Lola provided outstanding support as a loan officer, offering comprehensive solutions and fostering a comfortable understanding. Thanks yo Lola and her team we now home owners.
    Reply from Lola Pol
    May 15th, 2026 05:34 PM
    Jose, I'm pleased to hear that you felt well-supported and understood throughout your home-buying process. Knowing that my team and I could assist you in becoming homeowners is truly rewarding. If you ever have any questions or need further...
    read more
  • 5.0
    Encompass
    A
    Ahn'aste S
    WASHINGTON, DC
    Posted on April 11th, 2026 12:39 PM
    Lola was very helpful through this entire process! She communicated well and she moved with urgency . I appreciate all her help with buying my first home for my son and I!
    Reply from Lola Pol
    April 25th, 2026 10:48 PM
    Ahn'aste, I'm grateful for your kind words. I'm pleased to hear that my communication and urgency made a positive impact during your home buying journey. Helping you and your son purchase your first home was truly rewarding. If you have any...
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  • 4.75
    Encompass
    A
    Amie M M
    Washington, DC
    Posted on March 29th, 2026 07:00 PM
    Explaining things when needed and always available to answer questions
    Reply from Lola Pol
    March 29th, 2026 10:39 PM
    Amie, it’s great to know that you found my explanations and availability helpful. I always aim to make the process as clear and accessible as possible for my clients. If there's anything else you need or any questions arise, please don’t hesitate...
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  • 5.0
    Encompass
    Z
    Zelalem F L
    Landover, MD
    Posted on March 27th, 2026 01:44 PM
    Excellent customer service.
    Reply from Lola Pol
    March 27th, 2026 02:00 PM
    I appreciate your feedback, Zelalem. Providing excellent customer service is a priority for me, and I'm pleased to know you had a positive experience. If there's anything more I can do for you in the future, please don't hesitate to get in...
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  • 5.0
    Encompass
    O
    Olugbenga S
    Washington, DC
    Posted on March 15th, 2026 02:32 AM
    Lola and team are awesome. Thanks a bunch guys. You made my long time dream come true. God bless you all.
    Reply from Lola Pol
    March 15th, 2026 06:16 PM
    I truly appreciate your kind words, Olugbenga. It means a lot to know that I could help you achieve your long-time dream. Thank you for choosing me and Capital Bank Home Loans. If there's anything more I can do for you in the future, don't...
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  • 5.0
    Encompass
    G
    Gashaw D W
    Washington, DC
    Posted on March 13th, 2026 06:24 PM
    Excellent service .
    Reply from Lola Pol
    March 13th, 2026 06:33 PM
    Gashaw, I appreciate your feedback. It's rewarding to know you found the service excellent. If there's anything more I can do for you or if you have any questions, don't hesitate to reach out. All the best in your new home!
  • 5.0
    Encompass
    T
    Terri Y M
    WASHINGTON, DC
    Posted on March 11th, 2026 03:59 PM
    From the start Ms. Pol and her team were helpful, knowledgeable as well as patient and understanding. This is a team that I would/ will recommend and will use in the future if needed be!! Very happy & satisfied new home owner
    Reply from Lola Pol
    March 11th, 2026 04:07 PM
    Terri, I appreciate your kind review. I'm pleased to know that you found my team and me helpful, knowledgeable, patient, and understanding. It's wonderful to hear that you feel confident enough to recommend us and would consider using our services...
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  • 5.0
    Encompass
    E
    Elias B A
    WASHINGTON, DC
    Posted on March 5th, 2026 05:18 PM
    We had a great experience working with Cpital Bank throughout our home loan process. The loan processing team was professional, organized and very helpful from start to finish. They guided us through each step and made sure we understand what...
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    Reply from Lola Pol
    March 5th, 2026 05:39 PM
    Elias, I'm so pleased to hear about your positive experience with us at Capital Bank Home Loans. It's important to me that the loan process feels smooth and stress-free for my clients. I'm glad that clear communication and efficient handling...
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  • 10 of 89
    About
    Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.
    Specialities
    Mortgage Refinance
    495
    /850
    Search Rank Score
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    Addresses and Serving Areas

    Year Started

    2005
    Licenses
    • NMLS# 192773
    Hobbies
    • Salsa Dancing
    • Traveling
    • Beach
    • View All
    Disclaimer
    Capital Bank, N.A. 2275 Research Blvd. Ste #600, Rockville, MD 20850. NMLS # 401599. 301-468-8848.