Lola Pol

Name: Capital Bank - Washington, DC
Address: 3622 12th St, Washington, District Of Columbia, 20017
Telephone: +1-301-518-6333
Rating: 4.77

Branch Manager | NMLS# 192773

Capital Bank - Washington, DC

4.77

(106)

Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.

Mortgage

Mortgage Loan Officer

Contact Info

(301) 518-6333

Washington, DC

https://capitalbankmd.com/homeloans/team/lola-pol/

Location & Business Hours

Business Hours

Wed

8:30 AM to 7 PM

Thu

8:30 AM to 7 PM

Fri

8:30 AM to 7 PM

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4.77

(106)

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As a first time homebuyer I wasn't sure where to start. Lola and her team helped me every step of the way and had great communication when I had questions about closing. I can't thank you enough!

Reply from Lola Pol

September 15th, 2026 08:52 PM

Taylor, I'm really pleased to hear that you felt supported throughout your first homebuying journey. It was my pleasure, along with the team at Capital Bank Home Loans, to assist you every step of the way and ensure clear communication during...

Ms Lola and the team were insightful, encouraging, and extremely helpful. Whenever I had questions or concerns she was available to adress them all. She provided me with resources and tools to help finance my first home purchase. Ms. Lola made...

Reply from Lola Pol

September 10th, 2026 04:34 PM

Genevive, thank you so much for your kind words. I'm pleased to hear that I could make your home buying process feel more manageable and enjoyable. It's wonderful to know that my team and I were able to provide the support and resources you...

Warm welcoming and get the job done with all seriousness

Reply from Lola Pol

September 2nd, 2026 03:09 PM

Jasmine, I appreciate your kind words. It's good to know you felt warmly welcomed and that everything was handled with the seriousness it deserved. Thank you for sharing your experience.

Everyone on the team was very supportive and met me where I was at throughout the home buying process. Caring and transparent in assuring that your goals align with the services they can provide.

Reply from Lola Pol

September 2nd, 2026 03:09 PM

Ayomide, I appreciate your kind words about the support you received from the team during your home buying process. I'm pleased to know that our approach was caring and transparent, and that we could align our services with your goals. Thank...

“I would give them 10 out of 10 because They were extremely friendly, patient, and helpful throughout the entire process. They took the time to listen to my questions, explained everything clearly, and made sure I understood what I needed to...

Reply from Lola Pol

September 2nd, 2026 03:10 PM

Debrie, I truly appreciate your kind words and am pleased to hear that you found the process friendly and helpful. It's wonderful to know that our efforts to provide clear explanations and professional service made a positive impact on your...

I had a great experience with the bank throughout the entire process of purchasing my home. Everything was handled professionally and efficiently, and the process went smoothly. I am very grateful to Lola Pol and the entire team for their work...

Reply from Lola Pol

August 22nd, 2026 11:31 PM

Dayana, I appreciate you sharing your positive experience. I'm glad to know everything was handled professionally and efficiently during your home purchase. It's great to hear that you found the process smooth and that our team could support...

The team did an amazing job helping us through our home-buying journey. She was professional, responsive, patient, and always advocated for our best interests, especially when challenges came up. We truly appreciate her dedication and support...

Reply from Lola Pol

August 22nd, 2026 11:33 PM

Daniel, thank you for your kind words and recommendation. I'm pleased to hear that you felt supported and that my team and I could assist you throughout your home-buying journey. It's rewarding to know that our dedication made a positive impact...

I am grateful to Capital Bank for their outstanding support throughout the HPAP process and the purchase of my condo. From the beginning, their team was professional, patient, and always willing to answer my questions and guide me through every...

Mrs Lola was very informative of questions i asked as well as helpful

Reply from Lola Pol

July 22nd, 2026 04:17 PM

Vernard, I'm pleased to hear that you found my assistance informative and helpful. It's important to me that all your questions are addressed thoroughly. If there's anything more you need, please don't hesitate to reach out.

Will send referral to Lola. She is an excellent loan officer. Her team is the best.

Reply from Lola Pol

July 22nd, 2026 04:18 PM

Cynthia, thank you for your wonderful feedback. I'm grateful for your intention to refer others to me and for acknowledging my team's efforts. It's rewarding to know you had such a positive experience with us. If you ever need anything else,...

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Specialities

Mortgage Refinance

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