Lola Pol

Name: Capital Bank - Washington, DC
Address: 3622 12th St, Washington, District Of Columbia, 20017
Telephone: +1-301-518-6333
Rating: 4.78

Branch Manager | NMLS# 192773

Capital Bank - Washington, DC

4.78

(107)

Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.

Mortgage

Mortgage Loan Officer

Contact Info

(301) 518-6333

Washington, DC

https://capitalbankmd.com/homeloans/team/lola-pol/

Location & Business Hours

Business Hours

Thu

8:30 AM to 7 PM

Fri

8:30 AM to 7 PM

Sat

10 AM to 5 PM

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4.78

(107)

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Lola was great! She kept me encouraged and informed throughout the process. She was amazing

Reply from Lola Pol

October 2nd, 2024 02:56 PM

I'm delighted to hear that you had a positive experience with your home loan purchase, Sabrinia. Keeping clients encouraged and informed throughout the process is something I value highly. Your feedback is greatly appreciated, and it was a...

Lola and the team are second to none! It was a pleasure work with CB.

Reply from Lola Pol

October 1st, 2024 06:56 PM

I'm thrilled to hear your positive feedback, Alex! It's fantastic to know you had a great experience with us at Capital Bank Home Loans. Your satisfaction is our top priority and your kind words truly mean a lot. We enjoyed assisting you with...

Right from the beginning, Mrs. Lola answered all of my questions and was very helpful so I could understand the process first homebuyer with the IZ/HPAP program and requirements. Her team communication is excellent and they made sure to always...

Reply from Lola Pol

October 1st, 2024 06:56 PM

Hi Sandra, Thank you very much for the glowing review and the perfect rating! I'm overjoyed that you found our service helpful in guiding you through the first homebuyer process and the IZ/HPAP program. We aim to maintain clear and constant...

I was able to Buy my Very Fast and everyone especially Lola went out the way to make sure I was able to Buy my Home ..Thanks everyone

Reply from Lola Pol

October 1st, 2024 05:13 PM

Thank Tyeast - we wish you many happy memories in your new home!

There’s no better lender in the DMV than Lola Pol. If you’re reading this, stop researching and visit her office in Brookland at 3622 12th St NE, Washington, DC 20018. You’re welcome!

Reply from Lola Pol

October 1st, 2024 05:13 PM

Thank you so much, Christopher, for the glowing review! I'm thrilled to hear that you had a positive experience with your loan purchase. It was my pleasure to assist you and I always strive to give the best service possible. Your endorsement...

A loan officer left in middle of my deal. If I didn’t constantly call my loan would have been floating. I was promised all these programs for down payment assistance and got nothing. I constantly got the run arounds in person and on the phone....

Reply from Maddy Daly

October 8th, 2024 12:58 PM

We are incredibly sorry to hear about the difficulties you experienced during your loan process. It's clear that we did not meet your expectations and for this, we sincerely apologize. You should not be left feeling uninformed at any stage...

Lola will take the time to get to know your situation and advise you on the best way to move forward. She is more than a document collector and calculator (all other mortgage lenders I met with, 4+, only did straight calculations). She will...