Lola Pol

Name: Capital Bank - Washington, DC
Address: 3622 12th St, Washington, District Of Columbia, 20017
Telephone: +1-301-518-6333
Rating: 4.78

Branch Manager | NMLS# 192773

Capital Bank - Washington, DC

4.78

(107)

Partners in your vision. Experience the difference a Capital Bank business banker can make. We offer consultative, customized, and creative solutions tailored to your business goals and bottom line success.

Mortgage

Mortgage Loan Officer

Contact Info

(301) 518-6333

Washington, DC

https://capitalbankmd.com/homeloans/team/lola-pol/

Location & Business Hours

Business Hours

Thu

8:30 AM to 7 PM

Fri

8:30 AM to 7 PM

Sat

10 AM to 5 PM

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4.78

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Will send referral to Lola. She is an excellent loan officer. Her team is the best.

Reply from Lola Pol

July 22nd, 2026 04:18 PM

Cynthia, thank you for your wonderful feedback. I'm grateful for your intention to refer others to me and for acknowledging my team's efforts. It's rewarding to know you had such a positive experience with us. If you ever need anything else,...

The team I worked with throughout proce of my loan is incredibl, helpful and knowledgeabl. Everyb took a right initiative to guide me and helped in professional manner from beginning to closin. I have been feeling very comfortable to speak...

Reply from Lola Pol

July 17th, 2026 01:34 AM

Shaukat, I truly appreciate your kind words about my team at Capital Bank Home Loans. It's great to hear that you felt comfortable and supported throughout the loan process. Ensuring a professional and knowledgeable experience is always my...

Lola, has a fantastic team, all of them were exceptional and very professional. From Angelina, Gloria, Jinneth and everyone else, thank you. You all made possible that we get the house we which for our family. Forever grateful.

Reply from Lola Pol

July 2nd, 2026 09:12 PM

Sergio, I appreciate your kind words about my team. I'm pleased to know that Angelina, Gloria, Jinneth, and everyone else contributed to making your home purchase possible. It's rewarding to hear that we could support your family's dream, and...

Lola was incredibly professional, knowledgeable, and straightforward when helping us through a discrepancy during our home-buying process. She quickly recommended a plan of action that kept everything moving forward and prevented any delays....

Reply from Lola Pol

July 1st, 2026 02:44 PM

Marlon, I appreciate your kind words and am glad to hear that my assistance was helpful during your home-buying process. It's great to know that the plan of action we devised prevented any delays and led to a successful closing on your first...

Thank you. As a first-time home buyer, I learned a lot about where to start and where to end, and what precautions to take. Thank you.

Reply from Lola Pol

June 30th, 2026 05:21 PM

Tefera, I'm pleased to know I could assist you on your journey as a first-time home buyer. It's great to hear that you found the information helpful from start to finish. If you have any more questions or need guidance going forward, please...

Every one at capital bank was helpful

Reply from Lola Pol

June 30th, 2026 05:22 PM

Yared, I appreciate your kind words. I'm pleased to hear that everyone at Capital Bank was helpful during your experience. If you need any more assistance, please don't hesitate to reach out.

Lola was the best loan officer, my first loan officer but the best!!! She was so kind and accommodating. Everything that I asked for she made sure that it came to through fo me. I will never forget Lola for all that she has done to streamlime...

Reply from Lola Pol

June 18th, 2026 03:23 PM

Crystal, thank you so much for your kind words. I'm truly pleased to know that I could support you effectively as your loan officer and make the process as smooth as possible. Your acknowledgment means a lot to me, and I'm always here if you...

Todos fueron muy profesionales y nos ayudaron mucho en todo el proceso ayudándonos con las dudas y todo para buscar los mejores beneficios para nosotros, totalmente y recomendados. Hoy nuestro sueño de nuestra casa fue hecho realidad

Reply from Lola Pol

June 18th, 2026 03:24 PM

Delmi, agradezco mucho tus amables palabras. Me alegra saber que te sentiste bien apoyada durante todo el proceso y que pudimos ayudarte a hacer realidad el sueño de tu casa. Si necesitas más ayuda en el futuro, no dudes en contactarme.

always available to answer questions and provided feedback and extra help when needed

Reply from Lola Pol

May 15th, 2026 05:33 PM

Genadious, I appreciate your kind words. I'm pleased to know that my availability and willingness to provide feedback and extra help made a positive impact on your experience. If you have any more questions or need further assistance, please...

Lola is providing outstanding support as a loan officer, offering comprehensive solutions and fostering a comfortable, client-focused dialogue

Reply from Lola Pol

April 25th, 2026 10:49 PM

Jose, I appreciate your kind words about my support and client-focused approach. It's important to me that you feel comfortable and well-informed throughout the loan process. If you have any further questions or need assistance, I'm always...