Lauren Zamora
Sr. Loan Officer | NMLS #2473967
The University of Texas at Austin
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Lauren was very responsive, super helpful, and got back to us with required documentation in a very timely fashion. She consistently answered her phone, let us know next steps, and stepped in to help facillitate when we were having issues with...
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Better communication
Reply from Lauren Zamora
August 12th, 2026 04:10 PM
Davis, I appreciate your feedback on communication. I'll work on improving this aspect to provide a better experience for you. If you have any specific suggestions or further thoughts, please feel free to reach out to me directly.
Everyone was wonderful. This experience was very well organized. Everton one communicated very well. Always there answering our questions.
Reply from Lauren Zamora
August 12th, 2026 05:30 PM
Gabriela, I'm pleased to hear that you had such a well-organized experience and felt supported with your questions. Thank you for sharing your kind words about the communication as well.
My personal information not being misplaced/lost. When told things would be completed on a certain date. Then have them completed on said date. Do not blame others when you are the one that has not checked your email for requested documents,...
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Reply from Lauren Zamora
August 11th, 2026 07:45 PM
Janis, I appreciate your feedback and understand the importance of ensuring personal information is handled carefully and that timelines are met. Please reach out to me directly so we can discuss your experience further and address any specific...
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Easy process
Reply from Lauren Zamora
July 28th, 2026 04:13 PM
Misty, I'm glad to hear that you found the process easy. If there's anything more you'd like to discuss or any feedback you have, please feel free to reach out to me directly.
Lauren made herself available by phone, text, and email for any questions or clarification I had/needed. She was there to "talk me off the ledge" when I was stressed and starting to panic. I will definitely recommend her to anyone who is looking...
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Reply from Lauren Zamora
July 27th, 2026 06:01 PM
Melvin, thank you for your kind words. I'm pleased to know that I could support you through the process and provide the reassurance you needed. Your willingness to recommend me is greatly appreciated, and I'm here whenever you need assistance....
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Communication was not always appropriate, Lauren came in at the end and did as well as she could. I was still receiving close documents even after I had completed the close process. Underwriting was LESS than communicative and could only handle...
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Reply from Lauren Zamora
May 11th, 2026 02:18 PM
Susan, I appreciate your feedback and apologize for the challenges you faced during the process. I'm glad I could assist towards the end, but it's clear there were communication issues earlier on. Please feel free to reach out to me directly...
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Lauren was very helpful and professional. She made the whole application process very easy, answered all my questions and helped me in every step. She’s very good! I would definitely recommend her.
Reply from Lauren Zamora
April 27th, 2026 05:35 PM
I'm grateful for your kind words, Theresa. It’s wonderful to know I could make the application process easy for you and assist with your questions. Your recommendation means a lot to me. If you ever need further help, I'm here for you.
Fast start, worked through options
Reply from Lauren Zamora
April 15th, 2026 02:45 PM
I'm pleased to know that the process started quickly and that we could explore different options for you, Steven. If there's anything else you need or any questions arise, please feel free to reach out to me.
It was great talking to everyone
Reply from Lauren Zamora
April 13th, 2026 08:33 PM
I'm happy to hear you had a good experience talking to everyone, Mike. If you need any further assistance, feel free to reach out to me.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Education
- The University of Texas at AustinFinance and EconomicsBA Economics
Positions
- Royal United Mortgage - AVP of Lending Mar 3rd, 2022 - Nov 1st, 2025
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing