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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Brittany D
    FRANKFORT, IN
    Posted on June 8th, 2026 03:56 PM
    Everytime I had a question it was answered quickly. The process wasn't as difficult as I thought due to Laura and Kelsey being available for my questions and keeping me informed along the way.
    Reply from Laura Mullen, Ruoff Mortgage
    June 8th, 2026 04:08 PM
    I'm pleased to know that Kelsey and I could assist you by answering your questions promptly, Brittany. It's wonderful to hear that the process felt more manageable for you. If there's anything else I can help with, please feel free to reach...
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    Dane L
    Posted on June 6th, 2026 10:37 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Dane L
    Reply from Owner
    June 8th, 2026 04:10 PM
    Dane, thank you for the positive rating! I’m pleased you had a good experience with Ruoff Mortgage. If you have any further feedback or need assistance, feel free to reach out.
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    Dane C L
    Monticello, IN
    Posted on June 6th, 2026 10:37 PM
    Easy and straight forward process
    Reply from Laura Mullen, Ruoff Mortgage
    June 8th, 2026 04:08 PM
    I'm pleased to hear that you found the process easy and straightforward, Dane. Thank you for your positive feedback!
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    Tori C
    Russiaville, IN
    Posted on June 4th, 2026 08:24 AM
    The team was excellent at communicating with me and answering all my questions being a first time home buyer both through text and email. the Online signing process made it easy for me to review and sign documents and return everything quickly...
    read more
    Reply from Laura Mullen, Ruoff Mortgage
    June 4th, 2026 12:25 PM
    I'm grateful to hear that the communication and online signing process were helpful for you, Tori. It's important to me that first-time home buyers feel supported and informed. If you have any more questions or need further assistance, feel...
    read more
  • Encompass
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    Micah H
    Frankfort, IN
    Posted on May 29th, 2026 09:30 PM
    Honestly, the entire process was excellent from start to finish. All of our questions were answered quickly and any issues were solved as fast as we would have expected. Clear communication throughout the entire process is key and Laura nailed...
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    Reply from Laura Mullen, Ruoff Mortgage
    June 1st, 2026 12:37 PM
    I appreciate your kind words, Micah. I'm pleased to hear that the process met your expectations and that communication was clear throughout. If you have any further questions or need assistance, feel free to reach out. Thank you for sharing...
    read more
  • Encompass
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    Melanie L M
    Frankfort, IN
    Posted on May 26th, 2026 05:14 PM
    communicatin and very smoothly process
    Reply from Laura Mullen, Ruoff Mortgage
    May 26th, 2026 06:21 PM
    Melanie, I'm pleased to hear that you found the communication effective and the process smooth. Thank you for sharing your experience with me!
  • Encompass
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    Rayna H
    Frankfort, IN
    Posted on May 26th, 2026 03:53 PM
    Laura was amazing!!
    Reply from Laura Mullen, Ruoff Mortgage
    May 26th, 2026 03:56 PM
    I'm glad to hear you had such a positive experience, Rayna. Thank you for your kind words! If there's anything else I can assist you with, please feel free to reach out.
  • Encompass
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    Justin B
    FRANKFORT, IN
    Posted on May 18th, 2026 05:00 PM
    Everything . Working with Laura is and has always been great
    Reply from Laura Mullen, Ruoff Mortgage
    May 18th, 2026 07:30 PM
    I'm pleased to know that your experiences working with me have been consistently positive, Justin. Your words mean a lot, and I'm here if you ever need anything further. Thank you for your kind feedback!
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    Ted H
    Posted on May 17th, 2026 10:17 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Ted H
    Reply from Owner
    May 18th, 2026 12:24 PM
    Thank you, Ted! I appreciate your positive rating and am glad to know you had a good experience with Ruoff Mortgage. If you ever have any questions or need assistance, feel free to reach out.
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    Ted L H
    Albion, IN
    Posted on May 17th, 2026 10:17 PM
    Laura Mullen is the best!!
    Reply from Laura Mullen, Ruoff Mortgage
    May 18th, 2026 12:25 PM
    Thank you for your kind words, Ted! I'm pleased to know you had a positive experience. If there's ever anything else I can assist you with, please feel free to reach out. Enjoy your new home!
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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