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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Elizabeth C
    Lafayette, IN
    Posted on June 19th, 2026 04:33 PM
    Laura did an excellent job. She is very organized and knowledgeabl.
    Reply from Laura Mullen, Ruoff Mortgage
    June 19th, 2026 05:04 PM
    I'm grateful for your kind words, Beth. It's nice to know that my organization and knowledge were helpful to you. If you have any more questions or need assistance, feel free to reach out.
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    Blake M H
    Lebanon, IN
    Posted on June 17th, 2026 03:41 PM
    Laura was great!!
    Reply from Laura Mullen, Ruoff Mortgage
    June 17th, 2026 04:40 PM
    I'm happy to hear you had a great experience, Blake! Thank you for your kind words. If you ever need anything else, feel free to reach out.
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    Craig C
    Lafayette, IN
    Posted on June 16th, 2026 03:18 PM
    The online loan Butler process is intuitive and simple. I forgot just how many regulations and documents there are in this process. The fees were a little higher than I thought they might be. Laura Mullen is very knowledgeable, professional,...
    read more
    Reply from Laura Mullen, Ruoff Mortgage
    June 16th, 2026 06:21 PM
    I'm grateful for your kind words, Craig. It's nice to know that you found the online loan Butler process intuitive and appreciated my support throughout. If you have any further questions or need assistance, please feel free to reach out.
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    Sue J
    Posted on June 14th, 2026 09:58 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Sue J
    Reply from Owner
    June 16th, 2026 06:22 PM
    Thank you for the perfect rating, Sue! I'm glad we could assist you with your mortgage needs. If you have any questions or need further assistance, feel free to reach out.
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    Trena S
    Lafayette, IN
    Posted on June 12th, 2026 03:08 PM
    Laura was very helpful with each step of the process making it an easy transaction to purchase my new home.
    Reply from Laura Mullen, Ruoff Mortgage
    June 12th, 2026 03:11 PM
    I'm pleased to know that I could help make your home purchase a smooth experience, Trena. Thank you for your kind words, and if you need any assistance in the future, feel free to reach out!
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    John S L
    Frankfort, IN
    Posted on June 11th, 2026 01:13 PM
    Communication was poor this ti around
    Reply from Laura Mullen, Ruoff Mortgage
    June 24th, 2026 02:33 PM
    John, thank you for taking the time to share your feedback and for trusting me again to help with your home financing. I truly appreciate your honesty and the opportunity to learn from your experience. I understand that this transaction did...
    read more
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    Cassi O
    Posted on June 9th, 2026 04:35 PM
    I just closed a deal with Laura, as we had a mutual client! She was amazing to work with. She was quick, kind, knowledgeable, and always on top of it! I would love to work with Laura more moving forward. I would definitely recommend her for...
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    Reply from Owner
    June 11th, 2026 01:18 PM
    Thank you, Cassi, for your kind words. I'm pleased to hear that you enjoyed our collaboration and found my approach helpful. I look forward to the possibility of working together again in the future!
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    Ross C
    Posted on June 9th, 2026 03:05 PM
    Laura was great! Being a first time home buyer, the process seemed intimidating but Laura made it seamless with her responsiveness and knowledge of the loan process and housing market. 10/10 recommend!
    Reply from Owner
    June 11th, 2026 01:17 PM
    I'm pleased to know that I could help make your first home-buying experience smooth, Ross. Your kind words about my responsiveness and knowledge mean a lot. Thank you for the recommendation!
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    Ross C
    Atlanta, IN
    Posted on June 9th, 2026 03:04 PM
    Laura was very helpful and responsive. Being a first time home buyer, the process seemed intimidating but Laura made it seamless and answered every question I had in a timely manner and always kept me updated
    Reply from Laura Mullen, Ruoff Mortgage
    June 9th, 2026 04:45 PM
    I'm pleased to hear that I could help make your first home-buying experience seamless, Ross. It's great that I could answer your questions and keep you updated throughout the process. If you have any more questions or need further assistance,...
    read more
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    Brittany D
    Posted on June 8th, 2026 03:56 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Brittany D
    Reply from Owner
    June 9th, 2026 04:46 PM
    Thank you for the perfect rating, Brittany. I appreciate your support and am here if you need anything in the future!
  • 41–50 of 447
    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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