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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Tues

8:30 AM to 4:30 PM

Wed

8:30 AM to 4:30 PM

Thu

8:30 AM to 4:30 PM

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4.95

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4.94

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4.98

(127)

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The communication was great . Very helpful .

Reply from Laura Mullen, Ruoff Mortgage

August 25th, 2026 05:02 PM

I'm glad to hear that you found the communication helpful, Travis. It's great to know that my efforts made a positive impact. If you ever need further assistance, feel free to reach out.

Laura is the easiest person to get along with. Quick, knowledgeabl, experience. She answered EVERY question no matter how silly. She treated me with kindness and respect and really listened to what I needed and helped me achieve it! Will ALWAYS...

Reply from Laura Mullen, Ruoff Mortgage

August 24th, 2026 06:58 PM

I'm grateful for your kind words, Chris. It's wonderful to hear that you felt listened to and respected throughout the process. I'm glad I could help answer all your questions and assist you in achieving your goals. I look forward to working...

Assistant with alternate plans for signing.

Reply from Laura Mullen, Ruoff Mortgage

August 21st, 2026 07:30 PM

I'm happy to hear that I could assist you with alternate plans for signing, Wendy. It did make things easier the way we did it! If you ever need further help, please don't hesitate to reach out.

Laura was extremely efficient and updated me every step of the way. The home I purchased had title issues so it was a longer process than normal. Laura worked closely with our realtor throughout the process.

Reply from Laura Mullen, Ruoff Mortgage

August 19th, 2026 12:32 PM

I'm grateful for your feedback, Carolyn. I'm happy to hear that my efforts helped during the extended process. Working closely with your realtor was key, and I'm glad we could navigate it together. Thanks for being so patient. I hope you love...

Quick respose to questions

Reply from Laura Mullen, Ruoff Mortgage

August 6th, 2026 12:21 PM

I'm glad to hear that you appreciated the quick response, Connie. If you have any more questions or need further assistance, feel free to reach out.

Great to deal with, she helped me understand all of the fine print details in the very short amount of time I had!!

Reply from Laura Mullen, Ruoff Mortgage

August 5th, 2026 04:40 PM

I'm glad I could assist you, Austin. It's great to hear that I was able to help you understand everything in the time you had. If you have any more questions, feel free to reach out.

Very professional, helped me through the entire process, and helped me understand all the documents with ease! Highly recommend👏

Reply from Owner

August 5th, 2026 04:41 PM

I'm happy to hear that you found the process smooth and understandable, Austin. Your recommendation is greatly appreciated, and I'm glad I could assist you professionally. If you have any more questions in the future, feel free to reach out....

Everything was done so well

Reply from Laura Mullen, Ruoff Mortgage

July 24th, 2026 05:26 PM

I'm happy to hear that everything went well, Karlie. If there's anything else you need, feel free to reach out to me.

Communication was on par and very thorough! Never made us feel like any thing we asked was annoying or inconvenient! Laura was wonderful 👍🏽

Reply from Laura Mullen, Ruoff Mortgage

July 24th, 2026 05:26 PM

I'm glad to hear that you found the communication thorough, Stephan. It's important to me that you felt comfortable asking questions. Thank you for your kind words!

Laura is amazing at customer service. She always makes us feel supported and genuinely goes out of her way for us.

Reply from Owner

July 23rd, 2026 09:37 AM

I'm pleased to know that you feel supported, Adam. Your kind words about my customer service mean a lot to me. If there's ever anything more I can do for you, please let me know.

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans