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Laura Mullen, Ruoff Mortgage
Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years.
I offer FHA, USDA, VA,... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Stacey W
Reply from Owner
September 30th, 2024 01:27 PM
Thank you so much, Stacey, for the perfect rating of 5 stars. I'm delighted to know that your experience with me at Ruoff Mortgage was up to the mark. Your feedback is highly valued and appreciated. Please don't hesitate to reach out if you...
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Laura goes above and beyond every step of the way. Could not have gone more smoothly. So grateful for her.
Reply from Laura Mullen, Ruoff Mortgage
September 30th, 2024 01:26 PM
Hi Stacey,
I'm thrilled to see your 5-star rating and to read your kind words. It was great to work with you through the mortgage process!
Laura was so helpful, always communicating
Reply from Laura Mullen, Ruoff Mortgage
September 26th, 2024 03:17 PM
I'm delighted to hear that you found the communication helpful, Linda. Your positive feedback means a lot to me. It was truly a pleasure assisting you in your mortgage journey with Ruoff Mortgage. Thank you for the 5-star rating. Have a great...
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Laura was super attentive and helpful with the small details and got back to us very quickly with questions and when resolving some of the hiccups along the way. I definitely felt like I could trust her and she was listening which was very...
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Reply from Laura Mullen, Ruoff Mortgage
September 23rd, 2024 03:22 PM
I'm elated to hear such positive feedback, Doug! It was a pleasure working with you, and I'm very happy I was able to assist in making the process as smooth as possible. Your trust means a lot to me. Should you have any future questions or...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Mitch R
Reply from Owner
September 23rd, 2024 12:17 PM
I'm absolutely thrilled to hear that you had a five-star experience with me at Ruoff Mortgage, Mitch. Customers like you make every aspect of my job worthwhile. Your trust in my service is greatly appreciated, and I hope to continue exceeding...
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Very clear communication and the team and helps every step of the way .
Reply from Laura Mullen, Ruoff Mortgage
September 23rd, 2024 12:18 PM
Thank you so much for your positive feedback, Mitchell. I'm thrilled to hear that our communication was clear and supportive throughout your experience with Ruoff Mortgage. Your satisfaction is our priority, and your review reaffirms the hard...
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Very informative all the way through the process
Reply from Laura Mullen, Ruoff Mortgage
September 11th, 2024 01:16 PM
I'm thrilled to hear you found the process informative! Your feedback is greatly appreciated. It was a pleasure to guide you through the process at Ruoff Mortgage. Thank you for taking the time to share your experience and I look forward to...
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We’ve dealt with Laura on mortgages multiple times and she is always, prompt, knowledgeable and a great communicator. Highly recommend Ruoff and Laura!
Reply from Laura Mullen, Ruoff Mortgage
September 9th, 2024 12:10 PM
I'm truly pleased to hear that you've had positive experiences with our mortgage services at Ruoff Mortgage, Adam. Your compliment about my knowledge and communication skills means a lot. It's always a joy to assist you and I look forward to...
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Laura is always on top of everything. We appreciate her availability and willingness to answer our questions.
Reply from Laura Mullen, Ruoff Mortgage
September 8th, 2024 05:36 PM
I'm thrilled to hear that you had such a positive experience, Kara! I take pride in being available and ready to answer any questions you might have. It's always a pleasure to assist you with your mortgage needs at Ruoff Mortgage. Thank you...
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Well prepared and well established.
Reply from Laura Mullen, Ruoff Mortgage
September 4th, 2024 05:15 PM
Thank you for your feedback, Nash. It's great to know that you found my services at Ruoff Mortgage well prepared and established. Your rating is very much appreciated and it motivates me to strive for excellence. Let me know if you have any...
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About
I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years.
I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals.
I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential First Mortgage Loans
Conventional Loans
USDA Loans
VA Loans
FHA Loans
Downpayment Assistance Loans
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Positions
- Ruoff Mortgage - VP and Branch ManagerJul 31st, 2018 - Current
Memberships
- Clinton County Chamber of Commerce
- Boone County MIBOR
- Clinton County Community Foundation Board of Directors
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 500688
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Achievements
- Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
- Five Star Mortgage Professional 2022, 2023, 2024, 2025
- Scottsman Guide Top Originator 2022, 2023, 2024, 2025
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Hobbies
- Reading
- Playing with my dogs
- Pool time
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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