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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Brianna N D
    Rossville, IN
    Posted on October 23rd, 2024 01:09 AM
    Laura is fantastic at her job! She goes above and beyond making sure the process is perfect and done ASAP. Her team at the office made sure to keep us moving along so there was no delays which was great! Not a single complaint from our family...
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    Reply from Laura Mullen, Ruoff Mortgage
    October 23rd, 2024 01:13 PM
    Hi Brianna, thank you so much for your kind words and the 5-star review! I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. We strive to provide the best service possible, and it's always rewarding to hear when...
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  • Encompass
    A
    Amanda C S
    Young America, IN
    Posted on October 21st, 2024 04:00 PM
    I’ve been working with Laura through Ruoff since 2018 when we purchased our first home and again in our dream home we just purchased. She has been so great to work with in making this dream a reality and I can’t thank her enough for all of...
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    Reply from Laura Mullen, Ruoff Mortgage
    October 21st, 2024 05:10 PM
    Hi Amanda, it's Laura. I'm so glad to hear that you've had a positive experience working with me and Ruoff Mortgage. It's always a pleasure to help wonderful clients like you achieve their dreams of homeownership. I appreciate your kind words...
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    Ramsey A M
    Frankfort, IN
    Posted on October 18th, 2024 07:38 PM
    The whole process was smooth and easy the whole way through! Would definitely recommend Laura and her team to everyone!
    Reply from Laura Mullen, Ruoff Mortgage
    October 18th, 2024 07:41 PM
    I'm thrilled to hear your experience with the Ruoff Mortgage team was smooth and easy, Ramsey! Thank you for the 5-star review and for the recommendation. We're always here to make the mortgage process as straightforward as possible. Looking...
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    Tim S
    Posted on October 14th, 2024 03:21 PM
    Laura was great from the very beginning of the process, making it quick and seamless and was always readily available to answer any questions. We will use Laura and Ruoff going forward so Kudo's to her and her team. We love our new home. Thank...
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    Reply from Owner
    October 15th, 2024 08:27 PM
    Hi Tim and Kim, I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. It was my pleasure to help make your process quick and seamless. Your kind words mean a lot to me and my team. We look forward to assisting you...
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    Tim S
    Posted on October 14th, 2024 03:21 PM
    Laura was great from the very beginning of the process, making it quick and seamless and was always readily available to answer any questions. We will use Laura and Ruoff going forward so Kudo's to her and her team. We love our new home. Thank...
    read more
    Reply from Laura Mullen
    May 9th, 2025 05:30 PM
    I'm thrilled to hear that your experience was quick and seamless. It was a pleasure assisting you, and I'm glad I could be readily available to answer your questions. Thank you for your kind words, and I'm delighted to know you love your new...
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    K
    Kim S
    Posted on October 14th, 2024 03:13 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Kim S
    Reply from Owner
    October 15th, 2024 08:27 PM
    I'm really pleased to know that you've rated me with 5 stars, Kim! It brings me great joy to see that my efforts at Ruoff Mortgage have made a positive impact. Your satisfaction is my top priority, and I'm thrilled that I could meet your expectations....
    read more
  • Encompass
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    Kimberly A S
    Lafayette, IN
    Posted on October 14th, 2024 03:13 PM
    Laura’s communication knowledge and friendliness made our first home buying process so smooth. Loved her!
    Reply from Laura Mullen, Ruoff Mortgage
    October 14th, 2024 03:23 PM
    I'm absolutely thrilled to hear that you had a positive experience with your first home buying, Kim! I strive to make the process as smooth and enjoyable as possible, so your feedback is very much appreciated. Thank you for taking the time...
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  • Encompass
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    Timothy S
    Lafayette, IN
    Posted on October 14th, 2024 03:09 PM
    Laura was excellent from the very beginning of the process. She was always readily available to answer questions and offer explanations. It was very quick and seamless. I will never use anyone else to buy a home. Kudos to Laura and everyone...
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    Reply from Laura Mullen, Ruoff Mortgage
    October 14th, 2024 03:15 PM
    Hi Tim, Thank you so much for your kind words and the 5-star rating! It was a pleasure to assist you throughout your home buying process. I'm thrilled to hear that you're happy with your experience and your new home. It's always my goal to...
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  • Encompass
    S
    Shawna L M
    Frankfort, IN
    Posted on October 13th, 2024 03:05 PM
    The fast responses were great! This was also our first time going through the process and Laura was always happy to answer questions, even when I asked 10 a day!
    Reply from Laura Mullen, Ruoff Mortgage
    October 14th, 2024 12:46 PM
    So glad to hear that you found the process manageable and my responsiveness helpful, Shawna! It was a pleasure assisting you in your first mortgage experience. Don't worry about the number of questions asked, it's important to me that you feel...
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  • Encompass
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    Patricia A S
    FRANKFORT, IN
    Posted on October 6th, 2024 03:23 PM
    Kept me aware of everything that I needed the worrying I didn’t have to do because you did a wonderful job and it made it easier for me
    Reply from Laura Mullen, Ruoff Mortgage
    October 7th, 2024 12:41 PM
    I'm so pleased to hear that you had a positive experience! Making the mortgage process easier and worry-free for my clients is always my goal. Thank you for choosing Ruoff Mortgage and for your kind words. I enjoyed working with you and am...
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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