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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Tues

8:30 AM to 4:30 PM

Wed

8:30 AM to 4:30 PM

Thu

8:30 AM to 4:30 PM

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4.95

(447)

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Experience.com

4.94

(319)

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4.98

(127)

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Just a good loan officer.

Reply from Laura Mullen, Ruoff Mortgage

September 23rd, 2025 05:47 PM

I appreciate your concise feedback. If there's anything more you'd like to discuss or if you have further needs in the future, please reach out anytime. Thank you for taking the time to share your thoughts!

Laura And Jessica were both great professionals excellent to work with! Sometimes they answered my question before I had a chance to ask! I highly recommend working with them! I can't imagine using anyone else! Every small detail what's quickly...

Reply from Laura Mullen, Ruoff Mortgage

September 19th, 2025 04:48 PM

William, I truly appreciate your thoughtful review. Working with both you and Jessica was a rewarding experience, and I’m glad we could make the out-of-state buying process smoother for you. It's great to know that we could anticipate some...

Laura made everything so easy. And she is SO fast. Even our title agency in Florida shared that they could not believe how quick her response time was. I love the Loan Butler app. The process was so smooth and seamless. It was a great experience...

Reply from Laura Mullen, Ruoff Mortgage

September 18th, 2025 02:50 PM

I'm really glad to know the process was smooth for you, Amy, and that you appreciated the quick responses. It's wonderful to hear that even the title agency was impressed. I'm also pleased the Loan Butler app worked well for you. Thank you...

Great service!

Reply from Laura Mullen, Ruoff Mortgage

September 17th, 2025 03:42 PM

I'm glad to hear you enjoyed the service, Shauna. If there's anything else I can assist you with, please feel free to reach out. Thank you for taking the time to share your feedback!

Very easy experience and communcated well and kept us informed throughout the process

Reply from Laura Mullen, Ruoff Mortgage

September 15th, 2025 01:25 PM

I'm glad to hear that you found the experience easy and that the communication kept you informed throughout, Michelle. It's important to me to ensure clients feel well-supported during the process. If you have any more questions or need assistance...

Very friendly and kind. A great job was done by all. Appreciate it so much

Reply from Owner

September 15th, 2025 01:25 PM

I appreciate your kind words, Sharon. It means a lot to know you felt supported and valued throughout the process. Should you have any more questions or need further assistance in the future, feel free to reach out. Thank you once again!

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Janet S P

Reply from Owner

September 15th, 2025 01:25 PM

I appreciate your positive rating, Janet. If there's anything else you might need in the future, feel free to reach out.

Laura and Rosa were excellent They answered questions and were always very friendly and helpful They both made me very comfortable and worked very pleasantly with my underwriter information Wouldn't want any one else

Reply from Laura Mullen, Ruoff Mortgage

September 9th, 2025 03:45 PM

I'm glad to know that Rosa and I could provide you with friendly and helpful support, Janet. It’s wonderful to hear that we made you feel at ease! If there’s anything else I can assist you with, please feel free to reach out. Thank you for...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Izzy T

Reply from Owner

September 15th, 2025 01:26 PM

Thank you for the 5-star rating, Izzy. I appreciate it, and I'm here if you need anything in the future.

Laura was a pleasure to work with . She always texted and called back even on the weekends . She made everything clear and easy as possible for us .

Reply from Laura Mullen, Ruoff Mortgage

September 9th, 2025 03:31 PM

I'm glad to know that your experience was smooth and enjoyable, Rex. Keeping communication open and making sure everything was clear for you was important to me. If you need anything else down the line, feel free to reach out. Thank you for...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans