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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

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4.95

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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Benjamin B

Reply from Owner

December 5th, 2025 08:04 PM

Thank you for your rating, Ben. Your feedback is appreciated!

Every question and concern was ansewered promptly.

Reply from Laura Mullen, Ruoff Mortgage

November 4th, 2025 07:59 PM

It's reassuring to know that I was able to address all your questions and concerns promptly, Benjamin. If you have any more queries in the future or need assistance, please feel free to reach out. Thank you for your review!

Laura’s knowledge and responsiveness was outstanding. I highly recommend her!

Reply from Owner

December 5th, 2025 08:04 PM

Thank you for your recommendation, Tom. I appreciate your kind words about my knowledge and responsiveness. It's always my goal to provide the best support possible. If you ever need anything else, I'm here to help!

Laura's knowledge and responsive was outstanding!

Reply from Laura Mullen, Ruoff Mortgage

October 31st, 2025 08:09 PM

I appreciate your feedback, Tom. It's gratifying to know that my responsiveness and knowledge met your expectations. Should you have any questions or need assistance in the future, please feel free to get in touch. Thank you for your review!...

Laura and the entire team made the process so easy to navigate . We didn't have a lot of questions along the way because they proactively informed us but when we did, they were extremely responsive. Most definitely recommend Ruoff and specifically...

Reply from Owner

December 5th, 2025 08:05 PM

I appreciate your thoughtful review, Mary Kate. It's great to know that the process felt easy for you and that I could proactively provide the information you needed. If any questions arise or if there's anything else I can assist with, please...

Reply from Laura Mullen, Ruoff Mortgage

October 31st, 2025 03:16 PM

It's great to know that you found the process easy to navigate, Mary Kate. I'm glad that my proactive approach helped you feel informed throughout. I appreciate your recommendation and am grateful for the opportunity to assist you. If you ever...

Laura’s knowledge and responsiveness was outstanding. I highly recommend her!

Reply from Owner

December 7th, 2025 12:00 AM

Laura was great to work with. She kept us informed throughout the process and we were never left wondering what was going on. There were no surprise expenses and closing was easy. Enjoy the ease of paperwork being handled through online esignature....

Reply from Owner

October 31st, 2025 03:16 PM

I appreciate your feedback, Gena. I'm glad I could keep you informed and make the process straightforward without any surprises. It's good to know the online e-signature made things easier for you. If any more questions come up or you need...

Communication. We had great communication throughout the entire process. Was never left wondering where we were at in the process.

Reply from Laura Mullen, Ruoff Mortgage

October 13th, 2025 11:22 AM

I'm glad to hear that communication was effective throughout your experience. I always aim to keep things clear and straightforward so you're well informed at every stage. If you have any more questions or need further assistance in the future,...

Laura is very patient when you don't understand something. She does everything she can to help with understanding. Very patient person.

Reply from Laura Mullen, Ruoff Mortgage

October 7th, 2025 05:39 PM

It means a lot to hear that my patience made a difference for you! Ensuring you feel informed and comfortable throughout the process is always my aim. Should any questions arise, please know I'm here to help. Thank you for your thoughtful review!...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans